Operations Data Analyst (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR WORK-LIFE OPPORTUNITY:

Join us and become a key member of Glovo's Global operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

The couriers are the key players in Glovo’s marketplace. We are looking for an Analyst (Courier Supply Excellence) who will find the balance between creativity and data-driven objectivity so that they carry out projects that seem impossible until they come true.

You will be in charge of providing data for the main courier strategies of the Courier Supply Excellence team. Through analytics, you will be globally identifying different ways of maximizing the engagement of the couriers at an order, hour, and monthly level. The KPIs that you’ll be shaping are the most important ones for Operations since all the decisions taken in the department impact directly on the investments of the whole department.

BE A PART OF A TEAM WHERE YOU WILL:

• Provide analytical support to the team of more than 20 countries, regional and local teams through a deeper understanding of Glovo's operations model
• Create and maintain the global infrastructure of cost breakdown and settings which will be used by our regional/local teams
• Improve the way we define the strategies of each market.
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Develop analytical frameworks and models for the area and be able to instruct and communicate with all the department
• Contribute towards the continuous improvement of the courier profitability through out-of-the-box thinking
• Understand local and regional needs, and put yourself in the skin of the courier - understand who they are

YOU HAVE:

• Bachelor in Engineering, Maths, or any technological domain
• Passionate about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel / Google Sheets proficiency
• Proficient in SQL and Python
• JavaScript is a plus
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview
• Exceptional verbal and written communication skills (English is a must)
• Proactive, organized, and obsessed with details

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!