Vendor Operations Coordinator (12 Month Max Term)

Vendor Operations Coordinator (12 Month Max Term)

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.

Our Vendor Management team is the critical connector between Category Management and the Fulfillment Center. We provide education and support to our wholesale vendors to ensure they meet the contractual terms and conditions they have signed up for.

We’re on the hunt for a Vendor Operations Coordinator to join our team.

In this exciting role, you’ll be the operational interface between our vendors, and our internal stakeholders in Category Management and the Fulfilment Centre. The key focus is on coordinating the Inbound Logistics, Vendor Onboarding and Compliance for all new and existing vendors.

About the role:

• Support the Team Leader in making introductions and touch points with 100% of all new vendors
• Ensuring Operational excellence for overall compliance across our Vendor Community
• Supporting Vendors through successful delivery at our Fulfilment Centre, adhering to our Operational Guidelines
• Have a continual focus on 100% operational alignment and visibility as to when deliveries are due with what quantity, content and quality
• Review, approve and coordinate deliveries into the Fulfilment Centre
• Action Warehouse Receipts Creation to ensure Inbound shipments are timely and accurately enter into the ERP system
• Maintain vendor & Contract Master Database with 100% accuracy
• Utilise non-compliance delivery and product data to work with vendors to improve compliance
• Raise invoices for third party suppliers
• Develop and maintain vendor relationships to help in avoiding and resolving Quality Assurance & Compliance issues
• Effectively manage and support vendor relationships to ensure product delivery complies with our Operational Guidelines

About you…

• Ideally you will have previous experience in a similar type of role with experience in a vendor/customer facing role
• Advanced Excel skills
• Strong attention to detail & accuracy
• Exceptional communication skills both written and verbal
• Strong stakeholder management skills will the ability in building long term business relationships
• Someone who is not afraid of changes and can thrive in an agile environment
• Experience in Logistics within the retail industry will set you apart from the competition
• Keen to bring your ideas for improvement and are always looking to implement new processes

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning collective. Get your knowledge fix with our learning days & hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
• Weekly Wednesday Run Club. Whether you're a seasoned runner or just looking to start, this is the perfect opportunity to get moving, meet fellow ICONITES and enjoy some fresh air
• Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC!

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]