Technical Lead (Salesforce)

Technical Lead (Salesforce)

Location: Fully Remote *(United States)*

Thunder’s Technical Lead plays a pivotal role in managing and optimizing the technical aspects of our Salesforce implementations, with a daily routine that comprises a mix of strategic planning, hands-on development, collaboration, and leadership.

You combine technical expertise, leadership skills, and a strategic mindset to guide the successful implementation and ongoing optimization of Salesforce solutions, contributing to the efficiency and effectiveness of business operations.

A “typical day” might include the mix of the following activities:

• Lead the technical delivery of Salesforce implementations, including:

  • Translating business requirements into well-architected solutions
  • Leading technical design sessions with the client
  • Developing custom solutions and integrations
  • Managing technical scope and client expectations
  • Evaluating system & architectural constraints and performance implications
  • Designing and managing the execution of test plans and ensuring a quality solution is delivered

• Code Development: Write and review code, develop custom functionalities, and integrate third-party applications using languages like Apex, Visualforce, and Lightning components.

• Technical Guidance: Provide guidance and mentorship to customers and internal development teams, offering insights on best practices, coding standards, and Salesforce platform capabilities (i.e. how it can be met with either “point-and-click” configuration or code and customization).

• Issue Resolution: Identify and troubleshoot technical challenges, addressing issues related to data integration, performance, security, and more.

• Project Planning: Collaborate with project managers to define project scope, estimate efforts, and create implementation plans to ensure successful project delivery.

• Collaboration: Work closely with cross-functional teams, including Technical Architects, Business Analysts, Administrators, QA, and other Developers, to ensure seamless communication and alignment between technical and business needs.

• Pre-Sales: Leverage your strong customer facing skills to support pre-sales processes.

• Platform Upgrades: Manage and lead platform upgrades and updates, staying current with Salesforce releases and assessing their impact on existing implementations.

• Documentation: Maintain comprehensive technical documentation, including solution designs, architectural diagrams, and coding guidelines, as well as make regular internal contributions to support the scalability of our rapid growth.

• Continuous Improvement: Stay informed about industry trends, emerging technologies, and Salesforce features to recommend enhancements and optimizations to existing implementations.

• Training and Support: Provide training to development teams and end-users, ensuring they are well-equipped to use and maintain Salesforce applications effectively.

REQUIREMENTS:

• 3-5+ years of Salesforce consulting experience, with the most recent 2-3+ years as a Technical Lead or Developer
• Minimum of 2-4+ years of experience managing offshore resources
• 3+ years Hands-on Lightning, LWC, Apex, JavaScript, HTML, and CSS development experience
• 2+ years Web Services development or experience with Salesforce APIs
• Strong understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) with functional knowledge of other areas of the Product Suite (Marketing Cloud, Revenue Cloud, Field Service, etc.)
• Strong knowledge and experience of Salesforce development, configuration, and administration capabilities
• Ability to refine user stories with necessary technical aspects (i.e. security, visibility, scalability, extensibility, performance) to ensure feasibility
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ERP, data warehouse, marketing, AWS, Azure, reporting, etc.)
• Strong understanding of Development Lifecycle; environment & release management, org strategy, branching strategies, best practices, and deployment methodologies
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Excellent client-facing written, presentation and verbal communication skills
• Comfortable working within Agile, waterfall and hybrid delivery methodologies
• Active Salesforce certifications and willingness to achieve additional certifications on emerging technologies - examples of certifications:
  • Platform App Builder
  • Platform Developer I
  • Sharing and Visibility Architect
  • Data Architect
  • "Nice to Have"
  • Mulesoft Integrations Architect
  • Service Cloud Consultant
  • Identity and Access Management Architect
  • Deployment Lifecycle and Deployment Architect
  • Experience Cloud Consultant