Account Manager

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As an Account Manager, you will play a key role in the Glovo Commercial team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded restaurants in Osh and Jalal-Abad.

THE JOURNEY

• Maintain a good relationship between Glovo and our partners, ensuring a good partner support
• Review and propose partner communications, ensuring partner engagement and long-term relationships
• Understand motives of inactive partners and churned partners and make plans to regain them and improve MoM
• Draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets
• Define scalable processes and educate, making sure long tail partners are self-sufficient in using our tools, reducing manual tasks internally and boosting automations
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
• Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ

WHAT YOU WILL BRING TO THE RIDE

• 1+ years of experience in a similar role
• Determination to get things done: no job is too big or too small
• Organized and detail-oriented
• Strong negotiation skills
• Problem solver, data-driven with an analytical approach
• Great interpersonal skills
• Comfortable working in high growth and high-performance start-up environments
• Obsessed with scalable processes, automation and self-sufficiency
• Problem solver, data-driven with an analytical approach
• Excellent level of English, Russian, Kyrgyz

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!