Director of Retail

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013, they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable.

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

The Director of Retail will lead the development and execution of our brick-and-mortar strategy, expanding our existing store footprint and creating a physical retail experience that complements our online presence. This role is responsible for identifying prime locations, negotiating leases, setting up operations, and ensuring a seamless in-store experience that aligns with our digital identity.

What You Will Own And How You Will Make A Difference

• Location Strategy & Negotiation:

  • Identify and evaluate potential retail locations based on market research, customer demographics, and foot traffic.
  • Negotiate lease terms with property owners to secure strategic store placements.
  • Manage leases for existing store locations.

• Store Setup & Operations:

  • Oversee the store design and negotiate with vendors for build-out, ensuring on time openings that are within budget.
  • Ensure that the existing store locations operate to ThirdLove’s brand standards

• Team Leadership & Store Management:

  • Develop and implement store policies and customer service protocols.
  • Recruit, train, and lead store managers and operational staff, ensuring high performance across all locations.

• Performance & Financial Management:

  • Manage budgets and monitor store performance, focusing on profitability, sales growth, and customer satisfaction.
  • Drive continuous improvement in operations and in-store experiences.

• Cross-functional Collaboration:

  • Partner with the marketing team to create in-store collateral and create events and marketing to drive in store foot traffic.
  • Coordinate with merchandising and operations teams to ensure inventory is appropriately stocked and replenished.

You Have

• 7+ years of experience in retail strategy, site selection, and store operations.
• Proven success in negotiating leases and overseeing store setup processes.
• Strong leadership skills with experience managing cross-functional teams.
• Excellent communication, negotiation, and problem-solving abilities.
• Experience with apparel brands preferred.

ThirdLove Offers You

• Competitive salary + equity
• Medical/Dental/Vision insurance
• Paid parental leave
• Flex time off
• Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

Compensation

Base compensation range is $120,000-$200,000 annually