Human Resources Manager - USAID/Uganda Monitoring, Evaluation, and Learning Activity

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About Us:Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Bixal is seeking a Human Resources Manager for the USAID/Uganda Monitoring, Evaluation and Learning (UMEL) Activity. This program supports USAID/Uganda and its partners by strengthening MEL processes, conducting high-quality evaluations, knowledge-sharing, and adaptive management to improve programmatic decision-making in the country.

LocationThis role will be based in Kampala, Uganda. What will you do?The Human Resources (HR) Manager will be responsible for day-to-day functional HR operations for the USAID MEL Activity.

Responsibilities

• Provide overall HR support to ensure seamless integration of MEL workstream activities.
• Coordinate with senior leadership to streamline and organize meetings and committees, clarify purposes, and ensure appropriate attendance.
• Develop an overall personnel/staffing plan informed by organizational structure and workflow analysis.
• Facilitate conversations with senior leadership and the transition team to discuss overall goals and strategies for critical positions.
• Clarify roles, responsibilities, and reporting lines, and redesign job descriptions.
• Contribute to and implement a staff transition plan that integrates systems, reconciles pay bands/scales, supports professional development and skills strengthening, and facilitates knowledge transfer.
• Interview, hire, and onboard new staff, and orient existing staff.
• Provide ongoing HR support to the USAID MEL activity team, including:
• Maintain and manage compliance issues relating to benefits, compensation, employment contracts, employee relations, training, onboarding, separation, and recruitment.
• Ensure policies and practices are in line with Ugandan law and local regulations.
• Manage staff exits to ensure lessons learned are documented.
• Maintain employee files securely and in compliance with legal and BIXAL/USAID MEL activity record-keeping guidelines and USG rules and regulations.
• Maintain work structure by updating job requirements and job descriptions for all positions.
• Lead local recruitment, support TCN/USN recruitment as needed, and adhere to BIXAL recruitment practices and procedures.
• Develop and implement strategies to foster a positive organizational culture that aligns with BIXAL’s values and mission.
• Conduct surveys and focus groups to assess the current culture and identify areas for improvement.
• Design a culture enhancement framework that promotes inclusivity, collaboration, and employee engagement.
• Create or facilitate training programs that educate employees on company values, diversity, and team dynamics.
• Establish clear communication channels to ensure transparency and encourage feedback.
• Develop reward and recognition initiatives to celebrate employee contributions and reinforce desired cultural behaviors.
• Regularly evaluate the effectiveness of cultural initiatives through metrics such as employee satisfaction surveys and retention rates.
• Develop a performance management system to enhance employee performance and support professional development across the USAID MEL Activity.
• Design and roll out a structured performance appraisal process that includes regular feedback, goal setting, and assessments.
• Collaborate with managers to create individualized development plans that align employee goals with organizational objectives and career growth opportunities.
• Identify skill gaps and organize relevant training programs, workshops, and mentorship initiatives to promote continuous learning.
• Provide guidance to managers on effective coaching techniques and performance management strategies, and establish metrics to track employee performance and development progress, ensuring alignment with company standards.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree plus 7 years of experience, or a Master's and 3 years of experience in human resources or a related field.
• Spoken and written fluency in English.
• Ability to create a culture of diversity, inclusivity, collaboration, and teamwork.
• Knowledgeable in current practices, trends, and information affecting the business.
• Detailed working knowledge of local labor law.
• Commitment to developing and staying up to date on company policies, practices, and trends.
• Proactive, ability to take on new tasks with little direction and communicate progress effectively.
• Demonstrated proficiency in MS Office Suite.

Nice to have

• Experience with USAID preferred.
• Experience designing, assessing, deploying, and optimizing talent campaigns and initiatives, preferred.