AI Solutions Architect - AirOps

About AirOpsAirOps is the platform teams use to build scalable AI growth engines. We let you build and launch AI workflows that use the best AI models, techniques, and data sources to drive profitable growth. All without a dev team.

Teams use AirOps to:-Create automated content engines that generate organic traffic at scale-Personalize landing pages for paid ads and lifecycle to drive improvements in CVR and ROAS-Build and orchestrate AI workflows that improve CX and sales efficiency

Our founding team has owned growth, product, and engineering at MasterClass, Bungalow, and Teespring. We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital.

We are a proudly global organization with team members across in-person hubs in San Francisco, New York City, and Montevideo, Uruguay.

We are seeking an AI Solution Engineer to become an expert in the AirOps platform, to build out our template ecosystem, and to help our customers achieve 10x growth outcomes. In this role you will be at the forefront of breaking new ground with LLMs.

Key Responsibilities :

• Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
• Evolve our services delivery playbook and resourcing, moving between execution and strategy
• Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
• Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
• Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
• Monitor key metrics closely; analyze trends/patterns & recommend solutions to improve business outcomes; report findings/recommendations regularly to Exec team
• Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
• Test the product and provide feedback to improve the customer experience and usability

Experience :

• Must have 2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup; we 💚 former (or future aspiring) founders
• Comfortable moving fast in a startup where roles and responsibilities are fluid
• Track record of running complex, multi-threaded projects in a hybrid
• Experience with LLMs and AI techniques, including prompt engineering and retrieval
• Experience automating processes with workflow automation tools like Zapier
• Strong analytical skills with experience using data to inform decision making
• Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
• Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
• Familiarity with Python and JavaScript preferred
• Superb written and verbal communication skills.

Benefits:

• Generous Health, Dental, Vision, and Life benefits
• Highly competitive equity
• A fun-loving and (just a bit) nerdy team that loves to move fast! 🤓 🚀