People Operations Partner Europe (m/f/d)

About Zeotap

Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely.

Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data.

The Role

Join a dedicated People team supporting smooth operations, where you’ll play a key role in empowering the Zeotap team by professionalizing processes and structures that support our colleagues’s growth, impact experience and sense of togetherness.

This role is perfect for someone with min. 2-3 years of People Operations / HR experience who wants to be part of a dynamic Tech Startup and contribute to the success of the company by working in our People & Culture Team. You will be able to learn a lot about European HR work, we are operating in 4 different European countries.

This role is based in Berlin, Germany (hybrid workplace) and requires fluency in both English & German. We are open for candidates who are considering part-time employment.

Responsibilities

• Employee relations & support: Act as a point of contact for employees across Europe, carrying out requests, addressing concerns, resolving conflicts or bringing them to the People teams attention.
• People Administration: Together with the team take care of all administrative topics in the life cycle of an employee such as work contracts, contract changes, references, absences, visa applications, internal guidelines, employment confirmations, terminations, resignation confirmations, correspondence with various partners (health insurance companies, HR service providers), etc.
• Onboarding and Off boarding: Oversee smooth processes for new hires, probation times and ensure appreciative exit procedure from exit interviews to paperwork.
• HR Process development & compliance: Ensure that the company’s processes and policies are met, support in carrying out them, analyse potential for improvement and constantly update them to improve employee experience and legal regulations according to the business need.
• Employee Engagement and Culture: Supporting in HR projects and initiatives to enhance people experience throughout all the exciting topics around L&D, communication, team culture and leadership

Requirements

• You have min. 2-3 years experience working on HR administration and processes in a fast-paced environment
• You have excellent communication skills in English & German, both verbally and in writing
• You have a basic understanding of German labor law, workplace regulations and compliance requirements - for additional countries is a huge plus
• You have a strong interest in learning and growing your knowledge in the HR field across different European legislation
• You have the ability to work with data, interpret HR metrics and use excel skills to collect and calculate key numbers
• You are proficient with HRIS software, knowledge of Personio is a plus
• You are self-motivated and able to manage your time effectively
• You are solutions-oriented, focused on problem solving and improving processes
• You are able to very quickly adapt to changing circumstances
• A high degree of creativity and communication skills are an advantage

What we offer

• Outcome-Focused Flexibility: We value results over hours worked, offering flexible working schedules and remote work options to help you balance your personal and professional life.
• Collaborative & Inclusive Culture: Work in a fast-paced, supportive environment where collaboration, team spirit, and fun are central to everything we do.
• Empowering Your Well-being: Get access to Become1, a platform that lets you get reimbursed for meals, mobility, and more to support your daily life or make an impact beyond work by using 2 extra paid days off each year for volunteer projects.
• Competitive Package: Expect a competitive salary and enjoy an innovative vacation package designed to help you recharge, engage in activities outside of the company and stay motivated.