Senior Technical Program Manager

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

ZoomInfo is actively seeking a seasoned Technical Program Manager to join our Enterprise Engineering Programs team. In this technical program manager role, you will play a pivotal role in driving the success of the engineering projects and technical solution development. Your responsibilities will encompass overseeing the entire project life cycle, from strategic planning to execution and delivery.

As a Technical Program Manager at Zoominfo, you will have a strong focus on delivering high quality outcomes . This includes influencing the strategy, defining roadmaps, and planning and executing initiatives to achieve results. We are seeking an individual passionate about delivering top-notch technical solutions that enable businesses to fully leverage the latest enterprise technologies, ultimately driving corporate objectives and delivering a superb customer experience.

What You'll Do:

• Strategic Program Leadership: Lead the strategic planning and execution of technical programs, ensuring they align with organizational goals.
• Goal setting and Metrics: Establish measurable and realistic project goals and objectives. Define key performance indicators (KPIs) and metrics to assess project progress and success.
• Project Leadership: Lead and inspire cross functional engineering teams to successfully deliver project on time, within scope, and within budget
• Project Management: Create and maintain detailed project plans, schedule, and status reports. Proactively identify and mitigate risks to delivery and manage dependencies throughout the project
• Execution excellence: Lead the project team in the effective and efficient execution of tasks. Implement project management best practices to ensure high quality and timely deliverables
• Engineering Engagement: Support engineering managers in the CIO/CTO group by driving roadmap prioritization and execution, and facilitating tight collaboration
• Communication: Foster clear communication channels among team members, stakeholders, and other relevant parties. Ensure that information flows smoothly between different teams and departments
• Quality Assurance: Implement and oversee processes and practices to ensure the delivery of high-quality products or services. Monitor and enforce quality standards throughout the project lifecycle.
• Stakeholder Collaboration: Collaborate with key stakeholders, including cross functional engineering teams, business leaders, and customers, to gather insights and feedback, fostering strong relationships and alignment.
• Post Implementation Analysis: Conduct thorough post-implementation review to evaluate project outcomes against initial goals. Capture lessons learned and apply insights to future projects
• Continuous improvement: Implement a culture of continuous improvement, encouraging feedback and learning from past experiences. Evaluate processes and workflows to identify areas for optimization

What You'll Bring:

• Bachelor's or Master’s degree in STEM field
• 7+ years of relevant experience in technical program management in a SaaS/BtB environment with a track record of successful project deliveries and implementation
• Strong cross functional influence and leadership skills with experience in managing large cross functional teams
• Domain expertise in scalable enterprise cloud architecture, application integration, and core IT technology components in a SaaS environment; ITIL Framework, SaaS architecture, IT Security & EndPoint Mgmt
• Expertise in using Atlassian Suite of Products including JIRA, Confluence etc to manage backlog and development progress
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze data, trends, and user feedback to make informed decisions - proficiency with Lookers, Tableau, and/or
• Customer-focused mindset and commitment to delivering value to end-users and the business.
• Strategic thinking with a passion for innovation and technology.
• Strong work ethics and commitment to owning and driving the success of the project using well-defined metrics What’s In It For You:

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

• Opportunity to lead the key engineering initiatives for business priorities
• Significant leadership growth potential on a talented TPM team
• Chance to have a broad business impact by enabling key engineering priorities
• Competitive compensation, including stock options
• Bright, motivated teammates in a fast-paced, high-growth SaaS company
• Incredibly strong onboarding program - be set up for success in your first 90 days
• Ongoing training to help you grow
• Market leading product offering (check our our long list of G2 awards)
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more!

#LI-JH

#LI-Hybrid

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$134,400—$184,800 USD

About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.