Director of HR

As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.

We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.

This position is on-site 5 days / week based out of our Chicago office

Core Responsibilities

• Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.
• Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.
• Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.
• Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.
• Scale existing processes for growth and innovation based on business needs.
• Redefine employee experience and overall operating model, powered by data, trends and insights
• Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth
• Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes
• Ensure compliance with federal and state programs.
• Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices
• Handle domestic and international immigration needs.

What it Takes to be Successful

• 8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company
• Bachelor's degree in Human Resources, business administration, or related field
• Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward
• Experience presenting on complex cross-functional projects and processes driving results
• Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)
• Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance
• Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups
• Proven track record handling confidential information with discretion
• HR certification (e.g., SHRM-CP, PHR) preferred.

Benefits & Perks

• Collaborative and fun culture
• Paid parental leave
• Medical, Dental, and Vision Insurance
• Competitive PTO