Intermediate Business Systems Analyst

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

Envision, plan, design and coordinate the implementation of systems and processes that provide strategically aligned business value.

Responsibilities Include, But Are Not Limited To:

Technical

• Assess business needs utilizing a structured requirements process (elicitation, gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.
• Compile, define, and communicate business requirements and functional specifications for the implementation of business solutions.
• Analyze business processes and procedures to understand their strengths and weaknesses to determine opportunities for improvements.
• Compile user test cases and system integration testing and validates test results during testing.
• Monitor testing processes to ensure that business requirements are adequately met with minimal disruption to operations.
• Ensure test strategies involve appropriate integration and process components.
• Ensure integrity of systems from an architectural and maintenance perspective are maintained in satisfying client requirements

Stakeholder Management

• Foster and maintain superb communication between team members and business units
• May meet regularly with BSA team to gather work statuses.
• Provides advice, guidance, encouragement and constructive feedback to BSA’s.
• Ensures work, information, ideas, and technology flow freely across teams

Management

• Maintain business unit backlog management processes
• Monitor and ensure the stability of all systems for which you are responsible and/or that your business units rely on
• Manage business stakeholder/client expectations

Business

• Understand the domain(s) for which you will be responsible.
• Work closely with functional business units to achieve strategic priorities through the implementation or refinement of business systems and processes.
• Proactively seek opportunities for automation or scale within the business.
• Establishes and maintains a good working relationship with business units in order to provide effective solutions to their problems
• Manage ambiguity and dependencies around business requirements.

Personal

• Focus on and promote continuous self-improvement.
• Build and maintain a mutually respectful relationship with fellow team members

Things That Should Be In Your Background:

• At least 5 years+ ICT job-related experience of which 2+ years should be as a Business and/or Systems Analyst.
• Superb communication skills required.
• Ability to rapidly grasp concepts and think creatively about solutions.
• A sound understanding of a wide variety of technologies.
• Ability to deal with high levels of ambiguity.
• Experience leveraging Software as a Service to achieve business value delivery.
• Proficient in SQL, MySQL.
• Experience in Process Mapping and Improvement (UML, BPMN 2.0).
• Demonstrated experience with working within project teams in order to delivery medium to large IT related projects.
• Demonstrated analytical skills, including aptitude towards problem identification, resolution, comprehension and interpretation of technical procedures.
• Interpersonal/relationship building skills with technical and business personnel.
• Ability to manage time and prioritization of workload.
• Ability to work in a team within a diverse/ multiple stakeholder environment.
• Excellent written, verbal and presentation skills.
• Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance or a related field.

Other Attributes That Will Help You In This Role:

• Strong knowledge of Order to Cash processes and related business functions preferred.
• Experience and certification in process thinking (Lean, KanBan, 6-Sigma, etc.) preferred.
• Exposure to Project Management best practices and processes advantageous.
• IT framework certifications (ITIL, COBIT, etc.) advantageous.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.

Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected].

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/

#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.