Senior Executive, Ad Operations (Thailand & Japan market)

As part of the Hanoi Operations Center Team, you will be responsible for setting up and monitoring campaigns, supporting clients from foreign markets - mostly Japan and Thailand. A Senior Ad Operations specialist will ensure the success of ongoing campaigns through optimization and identify potential risks.

What You Will Do

• Based in Ha Noi & work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets (mainly for TH & JP market).
• Responsible for campaign set-up, optimization, reporting and ensure that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...)
• Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.
• Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.
• Analyze data and prepare insightful reports
• Evaluate the effectiveness of campaigns in order to inform future campaigns
• Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.
• Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.
• Support with other Ad Operations tasks when required

Who You Are

• A Bachelor’s degree from a university
• 3+ years of working experience as Ad Operations. Candidates with extensive experience in performance campaigns are preferred.
• Experience in managing regional online advertising campaigns in ad platforms and perform complicated campaign analysis
• Good command of English and Vietnamese. Japanese language skills are not mandatory, but candidates with Japanese proficiency will be given higher priority.
• Good knowledge in display, video, social and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc)
• Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus
• Detailed-oriented, well organized with a good sense of responsibility
• Proactive and willing to learn
• Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.
• Excellent teamwork and ability to adapt
• Possess logical reasoning skills with numerical ability

Why You Will Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-month to 3-month salary amount)
• Annual Leave: 15 days and other leave types
• Private health Insurance
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in professional, active, international and dynamic environment