Office Manager

Tower Research Capital LLC, a high-frequency proprietary trading firm founded in 1998, seeks an Office Manager to join our Office Management team.

This is a temporary position (24 hours/week) that will report directly to the Global Head of Office Management.

Responsibilities

• Managing the firm’s front desk, welcoming candidates, vendors, and visitors
• Overseeing and directly supporting all day-to-day OM operations in the South Carolina office
• Acting as a central resource for employee inquiries
• Helping to define processes, standards, and procedures for the OM department
• Ordering and accepting delivery of breakfast and lunch on a daily basis, including organizing orders for easy employee pick up
• Managing office and kitchen supply ordering, ensuring supplies are well-stocked and organized
• Managing pantry organization and cleanliness, including the loading, unloading, and running of the dishwasher
• Monitoring and accounting for the overall cleanliness, organization, and inventory of the office
• Overseeing conference room calendars
• Working with the AMER Events Manager to plan and implement activities for the office
• Managing the shipping, receiving, and distribution of all mail and packages
• Working with vendors to maintain accounts including but not limited to lunch, magazine subscriptions, shredding services, Bevi machines, & coffee machines
• Liaising with facilities staff as necessary to maintain general appearance and function of office as well as coordinate for emergency communications
• Liaising with building management staff as needed, including for parking and access issues/requests
• Liaising with IT for desktop setups and troubleshooting
• Ad hoc administrative duties for management and employees

Qualifications

The ideal candidate is proactive, punctual, detail-oriented, organized, and creative with:

• Professional team player dedicated to customer service
• Ability to manage time and prioritize workload effectively, as well as the ability to reprioritize at a moment’s notice
• A positive, friendly, and helpful attitude
• Strong written and verbal communication skills
• An ability to effectively build relationships across groups and levels, seeking a wide range of suggestions and then implementing them
• Proficiency in G-Suite and Microsoft Office with particular expertise in Excel
• Demonstrated ability for thoroughness, attention to detail, and good judgment
• Ability to work well under pressure and manage multiple priorities at the same time
• Recognizes the value of both the small and large contributions made; must have a “No task is too big or too small” mindset

Tower Research Capital is an equal opportunity employer.