Experienced Salesforce Administrator

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The Role

As a Salesforce Engineer you will be responsible for designing, developing, and optimizing automation solutions on the Salesforce platform. This role focuses on enhancing process efficiency through script development and declarative programming, while providing troubleshooting support for existing business logic and integrated systems. You will work with complex data management configurations and web service flows, ensuring robust, scalable solutions. Additionally, the role involves close collaboration with business stakeholders to align technical solutions with strategic objectives, delivering comprehensive, end-to-end outcomes that drive business value.

What You’ll Do (Essential Functions)

• Create and improve scripts to streamline processes, increase automation efficiency, and support seamless operations across Salesforce environments.
• Design and enhance automations leveraging Salesforce declarative programming capabilities, including Process Builder, Flows, and other native Salesforce tools, to meet evolving business needs.
• Diagnose, troubleshoot, and resolve issues within existing business logic and integrated systems, ensuring optimized functionality and minimal disruption to business processes.
• Interpret, design, and implement complex web service integrations, understanding data flows, API connections, and middleware to ensure seamless interaction with Salesforce.
• Develop robust data and feature management strategies within the Salesforce platform, ensuring that configurations align with business objectives and data integrity standards.
• Engage with key business stakeholders to gather requirements, provide insights, and ensure the alignment of Salesforce solutions with business goals.
• Oversee the development cycle from conception through deployment, ensuring high-quality, fully integrated Salesforce solutions that enhance business capabilities and user experience. Comply with all applicable Company policies and procedures. *Regular and consistent attendance, including in-person attendance where required.*
• Other work as assigned by your manager or leadership.
• The information in this job description represents a summary of the role and is not intended to be a comprehensive list of job duties. Responsibilities and duties of the position may change without notice at the Company’s discretion.

What You Bring (Required Qualifications)

[Detail the qualifications, education, skills, and attributes essential for the role. Note that any candidate hired must meet all these qualifications.]

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 5+ years of experience developing business applications in Salesforce, PHP, Java, C++, Python, or similar
• Demonstrated experience managing technical projects or products, with a strong ability to coordinate resources, timelines, and deliverables within a Salesforce-focused environment.
• Proven expertise as a Salesforce Administrator, with hands-on experience in designing and implementing complex flow solutions and fabrications to enhance platform capabilities and meet business requirements.
• Willingness to be available for extended hours as needed to support critical projects, deployments, or troubleshooting efforts to ensure continuous operation and success of Salesforce initiatives.
• Ability to work independently with creativity and a solution-oriented approach while fostering positive, collaborative relationships within cross-functional teams.

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About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.