Cloud Operations Engineer

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

The role of Cloud Operations Engineer is multifaceted, combining responsibilities across three distinct areas: cloud operations in AWS, Linux system administration, and application administration. This role requires a broad skill set and the ability to manage a diverse range of tasks.

Roles and Responsibilities:

• AWS Cloud Operations:

  • Implement, and manage AWS cloud infrastructure, including services like EC2, S3, RDS, and VPC.
  • Monitor cloud resources for performance, availability, and security.
  • Implement and manage cloud security measures, including IAM roles and security groups.
  • Automate cloud tasks using AWS CLI, SDKs, or tools like CloudFormation and Terraform.
  • Optimize AWS resource usage and cost management.
  • Ensure compliance with cloud governance and regulatory standards.

• Linux System Administration:

  • Install, configure, and maintain Linux servers and environments.
  • Monitor system performance and troubleshoot issues.
  • Manage user accounts, permissions, and access control in Linux environments.
  • Scripting and automation using shell scripts, Python, or other scripting languages.
  • Perform regular system backups and disaster recovery operations.
  • Keep the Linux systems updated with the latest security patches and updates.

• Application Support:

  • Deploy, manage, and troubleshoot applications like Drupal, CDP etc.
  • Configure and maintain web servers like Apache, Nginx, or similar technologies.
  • Implement and oversee web application security measures.
  • Monitor web application performance, and implement scaling and load balancing strategies.
  • Coordinate with development teams for application updates, deployments, and issue resolution.
  • Manage databases associated with web applications, ensuring their performance and security.

Additional Responsibilities:

• Cross-functional Collaboration: Work with development, operations, and IT teams to ensure smooth deployment and operation of applications.
• Documentation: Document configurations, procedures, and changes in the system and application environments.
• Continuous Learning and Upgrading Skills: Stay updated with the latest trends and updates in AWS services, Linux administration, and web application technologies.
• Incident Response and Problem Solving: Respond to and resolve incidents quickly; perform root cause analysis for service interruptions and outages.
• Performance Tuning: Optimize the performance of AWS resources, Linux systems, and web applications.

Conclusion

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.