ECO Installation Quality Specialist

Here at Octopus Energy ECO, we’re responsible for delivering the government mandated eco obligation scheme on behalf of Octopus Energy! 🐙

We are super passionate about helping customers on low income and benefits improve the insulation in their homes, to help reduce their bills and carbon emissions. We work with an internal and external supply chain insulating customer homes across the UK within the compliance rules of the ECO scheme.

We're looking for someone who has a great eye for detail, quality focused alongside having super collaboration skills. This role is mainly remote although we may need you to visit our wonderful Nottingham or Newton Aycliffe offices on occasion.

What you'll do

• Analyse survey photos and paperwork to ensure compliance with relevant guidance for each scheme such as OFGEM and PAS.
• Take responsibility for the end to end process of your allocated tasks.
• Prepare notes based on survey analysis to inform the relevant teams on install, documentation and photo requirements.
• Build relationships with the wider installer team and external partners to ensure compliant documentation is received.
• Accurately input relevant information into internal databases and CRM systems.
• Download and organise documents in preparation for the submission team for funding to be allocated.

What you'll need

• Ability to work remotely most of the time and ideally close to either our Nottingham or Newton Aycliffe offices.
• To be a team player and relationship builder. Someone who establishes and works with a network to deliver, with a focus on quality and pace.
• Strong administrative skills with the ability to multitask and prioritise large volumes of tasks effectively with a high attention to detail.
• Thrive in a fast-paced environment, meeting internal and external monthly deadlines.
• Be highly motivated with a can-do problem- solving attitude.
• Ideally have previous experience in ECO4/GBIS.
• Have a sense of fun, able to adapt in a fast paced business, enjoy the journey.