Operations Solutions Design Manager

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

• Initiate and provide operations flow through data analysis, routing and simulation
• Design and evaluate multiple operations flow solutions, specific to customer requirements
• Setup for operations network analysis and solutions optimization
• Manage the day-to-day execution of onboarding plans
• Track onboarding progress and report on results

Requirements

• Bachelor's degree in related field such as business administration, management, or marketing
• Have 3-4 years working experience in Shipper Onboarding, Business Solutions or Operations / Transport Solution Design
• Multi-faceted knowledge in Operations, Commercial and Product
• Have experience to manage multiple project from scratch, especially in operations flow process
• Excellence in stakeholders management and communications skills
• Strong in data analysis, analytical thinking, and details oriented person