Senior DevOps Engineer

As a Senior DevOps Engineer you will be on the team responsible for Markforged’s additive manufacturing platform. The Digital Forge platform gives customers the ability to configure parts, visualize part geometry, improve part geometry with AI and ML models, and print on our cloud connected fleet of world class metal and composite 3D printers.

The DevOps team enables IoT, WebApp and Slicer App engineers to reliably and quickly deliver new features to users. DevOps plays a key role in driving large-scale architecture projects, collaborating with cross-functional teams to design and implement infrastructure that is highly scalable, resilient, and secure.

What will you own?

This is a broad and deep role with company-wide impact and visibility. You will sometimes be the final escalation point for a broad range of Internet-, security-, and cloud-related questions, coming from the software, customer success, and sales teams. You'll need to be able to quickly wrap your head around new product features and architectures, make sense of possibly conflicting problem/bug reports, and dig in to troubleshoot (both internally and externally).

Responsibilities:

• Supporting the Software team's development platforms, including both technologies (Kubernetes, CICD, Terraform, Docker), and services (AWS, CircleCI, NPMJS, GitHub, Snyk, Harness)
• Permissions management
• Acting as SRE for production environments
• Acting as SME for cloud technologies (review PRs and participating in design sessions with Engineering team on how to best leverage cloud services to deliver product features)
• Acting as SME for broader Internet technologies (company-wide domain registration, external DNS, and CDN strategy)
• Evaluating and prioritizing security threats

• AWS cost management

  • Identifying cost hot spots
  • Planning and implementing specific cost-savings strategies

• Manage and prioritize DevOps backlog, encompassing product development, internal improvements, and security enhancements

• Support customer escalations (pre- and post-sales) involving device connectivity, security, or authentication.

• Collaborate with the internal IT/TechOps team on shared technologies and initiatives.

Important Note:

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have:

• 5+ year experience building and shipping high quality code with strong CS fundamentals
• Bachelor's degree in Computer Science, or equivalent
• Extensive experience with cloud providers, especially AWS portfolio products
• Experience with scripting languages like Bash or Python
• Comfort working with Monitoring and logging tools like Datadog, Cloudwatch, or Cloudtrail
• Know your way around a UNIX shell
• Experience with writing and supporting Javascript
• Have excellent verbal & written English communication

Important Note:

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

#LI-fulltime

#LI-hybrid