Senior UX/UI Designer

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

About our team

We're looking for a Senior UX/UI Designer to join the Kraken Tech team. We build technology that helps energy and other suppliers manage their customers and most business operations through our first-in-class platform. We’re passionate about designing simple, elegant user experiences and using human-centred design as inspiration to solve complex problems for our customers. You'll be joining our design team and working primarily with group product teams to improve how users interact with the features and tools available or being built on Kraken.

What you'll do

• Improve the user experience and interface of different areas of Kraken, shaping how users interact with them.
• Work day-to-day in a cross-functional team with various stakeholders (developers, PMs, users, clients) to design new features and products.
• Work on user research, UX, and UI end-to-end.
• Share designs for feedback early and often, and provide design feedback to other team members.
• Plan and facilitate workshops, user interviews, usability testing, and discovery activities to understand how we can best meet users’ needs.
• Refine and contribute to our design process documentation, onboarding materials, and explore new design processes with the team where possible.
• Communicate with both technical and non-technical colleagues, successfully supporting the definition of roadmaps for projects with big-picture strategy.

What you'll have

• At least 4 years of professional experience designing digital products.
• Experience using Design Systems and component libraries.
• High proficiency with Figma—our main design tool.
• Knowledge of design processes, knowing which steps are needed and which can be skipped based on the specific project or problem.
• Experience working with teams composed of designers, PMs, Front-End, and Back-End developers.
• Attention to detail when designing, ensuring work is done well rather than quickly but poorly.
• A focus on user needs and how to improve usability/UX.
• A focus on accessibility and inclusion when designing components, interfaces, and interactions.
• Fluent in Japanese and English

You'll also need to a have at least a basic understanding of/experience with:

• Considering front-end frameworks (Bootstrap, React…), HTML, and CSS to effectively communicate your designs with developers and find workarounds when feasibility issues arise.
• Participating in project stand-up meetings with developers.
• Using project management software like Asana, knowledge of the agile process, and organising work with tasks.
• Knowledge of web accessibility and designing for accessibility.
• Using analytics tools (Google Analytics, Hotjar…).
• Performing user interviews and user testing.

Why else you’ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recordeda podcast about our culture and how we empower our people
• Visit our perks hub - Octopus Employee Benefits