Cancer Support Community South Bay - Director of Development & Communications

DIRECTOR OF DEVELOPMENT & COMMUNICATIONS

ABOUT CANCER SUPPORT COMMUNITY SOUTH BAY

Cancer Support Community South Bay (CSCSB) provides comprehensive psychosocial care and integrative therapies for cancer patients, survivors, caregivers, and families. The organization is part of one of the largest direct-service cancer support organizations in North America, serving more than 2,500 people annually. Their center is located in Torrance, CA, and includes collaborative locations throughout the greater South Bay and Long Beach areas.

Celebrating more than 37 years of nationally recognized mission delivery, the organization is poised for transformational growth. With professionally led, robust, and innovative digital services, in-person services, as well as collaborations with medical providers and community-based organizations, CSCSB is a trusted partner with providers and individuals and families facing cancer. Cancer Support Community South Bay was named as the best nonprofit organization, best workplace and best Cancer Treatment Center in the South Bay’s Best 33rd Annual Reader’s Choice Awards.

ABOUT THE POSITION

The Director of Development & Communications (DODC) is a key member of the senior leadership team, driving CSC South Bay's strategic growth through integrated fundraising and communications efforts. Reporting directly to the Executive Director/CEO, the DODC will develop and implement ambitious strategies to meet or exceed the annual fundraising goal of $2.5 million, while also leading the cultivation of high-level external relationships. This role involves crafting a cohesive communications strategy that enhances fundraising efforts and organizational visibility, ensuring consistent messaging across all platforms to reinforce CSC South Bay's mission and impact. The DODC will lead the Development and Communications team, fostering a collaborative environment that integrates fundraising and communications efforts. This role directly manages the Events & Volunteer Manager, the Development Coordinator, and the Marketing & Communications Manager.

The ideal candidate will possess a proven track record in both fundraising and communications, with the ability to create synergies between these critical areas. As a trusted advisor and strategic thought partner to the Executive Director/CEO, the DODC will secure vital resources for strategic growth and cultivate relationships with internal and external stakeholders. This role requires a strategic thinker adept at crafting compelling narratives that resonate with diverse audiences and drive engagement across multiple channels. The successful candidate will seamlessly blend traditional fundraising techniques with innovative communication strategies to elevate CSC South Bay's profile and achieve ambitious growth targets.

CORE RESPONSIBILITIES

Leadership & Strategy

• In partnership with the Executive Director/CEO, create and implement a comprehensive 3-year fundraising strategic plan focused on expanding and diversifying revenue sources.
• Develop innovative fundraising strategies to significantly grow revenue, mobilize stakeholders, and achieve short-term and long-term goals across all funding areas.
• Collaborate with and engage Board members and other stakeholders to expand the supporter network, fostering their connection to the mission and demonstrating the impact of their contributions.
• Leverage systems, people, and resources to drive processes and track progress against goals to report on progress to senior leadership and the board of directors.

Staff Management

• Lead, mentor, and manage the Development and Communications team, fostering a collaborative and results-driven work environment.
• Ensure effective coordination and integration of all fundraising and communication efforts across the organization.
• Cultivate a culture that embraces innovation, empowering staff by providing clear objectives, direction, and prioritization of fundraising goals and timelines.

Fund Development

• Manage and expand a diverse portfolio of donors, including foundations, corporations, and individuals, through personalized engagement and face-to-face meetings to secure renewals, upgrades, and new gifts.
• Cultivate and steward strong relationships with existing and potential donors, implementing tailored strategies to ensure consistent engagement and meet annual fundraising goals.
• Partner with the Executive Director/CEO to strategically cultivate high-level donors and prospects, expand the Legacy of Hope program through planned giving opportunities and enhance long-term fundraising capacity by growing the major individual donor pipeline.

Communications & Advocacy

• Create and implement communications materials and plans that enhance and complement fundraising plans and reflect CSCSB's mission and principles.
• Serve as an engaging external representative of CSCSB, nurturing relationships with CSCSB’s Board, donors, partners, and community stakeholders.
• Work with the Marketing and Communications Manager to develop and implement diverse, coordinated, strategic communications and marketing strategies, including developing content, identifying key opportunities, and ensuring mission and brand alignment.

QUALIFICATIONS

• Bachelor's degree required; CFRE certification preferred.
• Minimum 5 years of fund development experience, including direct stewardship.
• Proven track record in strategic planning, public support building, and developing effective fundraising programs.
• Exceptional communication skills, both written and verbal, with experience in crafting compelling fundraising materials.
• Demonstrated knowledge of local funding sources and strong relationships with donors, funders, and community leaders.
• Self-starter with the ability to produce results independently and execute work in an organized, analytical, and data-informed manner.
• Passion, vision, and integrity, with leadership skills to inspire staff and collaborate effectively with diverse stakeholders.
• Strong alignment with CSC South Bay's mission of providing psychosocial and emotional support to those impacted by cancer.
• Knowledge of the South Bay Los Angeles community is preferred; a personal connection to CSC South Bay's mission is a plus.

COMPENSATION & BENEFITS

Salary Range is $135,000 - $145,000. The position is an in-office position in Torrance, CA, and out in the South Bay community. Benefits include Medical (Blue Shield PPO or HMOE), Dental (Pathion DPPO), 401K Retirement Plan with corporate matching opportunity after 1 year of service, company-paid life insurance and AD&D, and a generous PTO package.

Cancer Support Community South Bay is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of gender, race, religion, national origin, sexual orientation, gender orientation, or different ability.

Envision Consulting was retained by Cancer Support Community South Bay to conduct the search for their incoming Director of Development & Communications.

Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626.889.7905 to request and arrange for assistance.