Sr Manager of Business Operations (R2890)

Introduction to Shield AIFounded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.

Job Description:As a Senior Manager of Business Operations, you will work closely with the COO and the Sr. Director of Business Operations to define, implement, and measure execution of priority initiatives. You will be responsible for managing competing priorities and driving alignment in a fast-paced environment and producing best-in-class materials for these projects. You will also help define and realize the COO’s vision for a high-performance, continuous improvement culture.

What You'll Do:

Organizational Alignment: Support the COO with developing, driving, and communicating overall Operations strategy- Work with the COO to develop, plan and execute key initiatives in line with top priorities

• Communicate operational priorities, activities, and results to the broader organization Operational Excellence: Support the COO with execution of:- Maintain strong pulse and feedback loop on organizational needs and issues
• Identify process gaps, propose solutions, and implement process improvements
• Problem-solve specific business issues as they arise, identify solution options, facilitate decision meetings, and drive execution post decision
• Gather, organize, and synthesize key operational data to inform decision making
• Monitor performance of and continuously improve key cross functional corporate processes to drive operational excellence
• Create and implement corporate operational plans; drive accountability and follow through across key stakeholders and action officers

Required Qualifications:

• 2-5 years of experience with a top management consulting firm or as a Chief of Staff or similar role within a fast-moving organization or 8+ years management and leadership experience, preferably in operational settings
• Experience owning cross-functional improvement initiatives end-to-end
• Excellent verbal, written and presentation skills

Preferred Qualifications:

• High level of technical proficiency in business productivity and project management tools (e.g., SmartSheet, Excel, PowerPoint, Asana, Jira, or equivalent)
• Understanding of continuous improvement and lean manufacturing methodologies
• MBA or advanced degree