Sales Development Representative, Outbound

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview

CarGurus is looking for a results-driven Sales Development Representative, Outbound to assist in growing the advertising dealer base on our site and to work with our Account Executives to improve our market share of subscribed listing dealers. The successful candidate will have an entrepreneurial attitude, the ability to multi-task in a rapidly changing working environment, strong communication skills, and be proficient at regularly attaining quotas by adhering to a systematic and repeatable lead development process.

CarGurus’ growing customer base will have various concerns and questions about CarGurus, so candidates will need to employ routine customer service skills, be able to listen and respond to dealers, and resolve all issues in a timely manner. In this role, you must be comfortable conveying issues to the larger CarGurus organization. As such, candidates must bring strong analytical thinking, presentation, and problem-solving skills.

What You'll Do:

• Generate new leads through outbound calls, emails, and Outreach
• Qualify leads by understanding their needs, pain points, and business challenges
• Articulate CarGurus values proposition to dealers, handle requests and escalate when needed
• Display strong communication skills, and ability to multi-task in a rapidly changing environment
• Demonstrate persistence, tenacity, ability to overcome obstacles and handle objections
• Display strong prioritisation, organisation and time management skills
• Develop and consistently meet or exceed all assigned quotas and key performance metrics
• Log all sales activity completely and accurately in Salesforce

Who You Are:

• 1-2 years of experience in a sales or lead generation role.
• Strong communication skills, both verbal and written.
• Ability to thrive in a fast-paced, target-driven environment.
• Self-motivated, goal-oriented, and resilient.
• Familiarity with CRM systems and lead generation tools is a plus.

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid