Head of Key Account

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Requirements

• Min. 10 years of experience in in a Commercial/Sales role. Relevant experience in logistics and eCommerce is an added advantage
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment
• Strong competency in Customer Orientation, Planning & Organizing, Decision Making, and Influencing
• Hands- on knowledge of Customer Relationship Mgmt. (Salesforce) & Business Intelligence systems
• Having multiple experiences on several industries (Logistics, Cold Chain, FnB, etc)
• Having experience handling SPV Level
• Having strong network with Beauty, Healthcare & FnB Industries
• Good analytical capability for market mapping

Responsibilities

• Acquisition, identify and establish Top Brand (Healthcare, Retail, Logistic Service) became customers and Ninja Xpress organizations to ensure a long-term business partnership and achievement of Business Development
• Responsible for overseeing team achievement on day to day basis
• Responsible to maintain healthy pipeline and closing ratio of the opportunity
• Responsible for maintain team performance regarding to Sales Force report
• Responsible on development of the team including skill and personal development, and enforce reward and punishment within the team
• Make sure that all team working as intended with their own KPI