AV Engineer

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for an Audio Visual (AV) Engineer. Ideal candidates possess industry experience providing technical oversight and support from the beginning of the design process through post-installation support of audio-visual projects. This position provides administrative and operational support to customers, Project Managers, and Field Technicians. This is a hybrid position with three days in the office. We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.  

Benefits Package: Company Paid!

• Medical, Dental, Prescription & Vision Benefits
• Life, AD&D, and LTD insurance
• Paid Vacation and Holidays
• Teladoc & TriaHealth
• Company-Matched 401(k) and IRA Retirement Savings.

Requirements:

• 3-5 years experience in the Audio Visual field
• College or Technical Degree, preferred.
• Valid design, engineering, or installation certifications as needed per specifications by the manufacturer (AVIXA CTS-I or CTS-D preferred, required within a year of hire date)
• Available and willing to travel. 
• Knowledgeable with Crestron Programming.
• Experience and certifications with AV manufacturers and equipment including but not limited to: Crestron, Biamp, Extron, Atlona, Sure, and Cisco.
• Advanced knowledge of Audio Visual hardware and software manufacturers such as Crestron, Extron, Biamp, QSC, Microsoft, Cisco, Zoom, Cambridge, and D-Tools, preferred.
• Excellent customer relationship and communication skills; verbal and written. 
• Computer/laptop/smartphone proficiency. 
• Highly proficient with the use of email, spreadsheets, Microsoft, Visio, and the ability to learn internal systems. 
• Maintain accurate records.
• Work with customers, account managers, and project managers to design integrated or stand-alone AV solutions.
• Identify special customer requirements, clearly communicate and document technical scopes of work.
• Be able to identify, communicate, and document the sequence of tasks and dependencies.
• Valid state driver's license.

Responsibilities:

• Provided technical oversight and support from the beginning of the design process through post-installation support of audio-visual projects.
• Communicate effectively with commercial customers regarding their AV requirements and budgets.
• Perform site walks and evaluates the lighting and acoustic properties of a room or rooms.
• Design a fully functional audio and visual solution from a set of construction drawings or a site survey.
• Work effectively with manufacturing and industry partners.
• Collaborate with customers, project management, and other engineers when modifying a design or project plan.
• Document technical information needed for field installation.
• Commission AV equipment including control systems and DSP configurations.
• Document technical information needed for field installation.
• Be a tier 2 escalation point for field or customer-related issues.
• Document for others and/or lead the commissioning process.
• Perform onsite and remote technical customer training.
• Additional duties may include but are not limited to developing schematics and architectural drawings, and commissioning AV hardware.
• Work with customers, project management, and field personnel to receive final customer approval on large and small audio-visual projects.
• Learn and demonstrate Wachter’s culture and core values.