Office Manager

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

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Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

The Office Manager will ensure that all office responsibilities are executed with excellence. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. This role is based in OpenGov's Chicago office.

Responsibilities:

• Greet and welcome guests, candidates, and new hires as well as conduct office tours to first time visitors
• Monitor and supply office materials and food/beverage supplies
• Plan, manage, communicate and oversee in-office events including any catering for office lunches/meetings
• May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail
• Plan and manage local off-site events
• Manage and maintain the office environment, ensuring it follows brand standards and is clean and presentable
• Oversee ongoing maintenance of our facilities and repairs
• Implement and ensure office safety procedures and OSHA compliance
• Maintain and manage emergency response documentation and testing schedule, safety and evacuation plans, workplace violence plans
• Collaborate and manage relationships with vendors, and manage the procurement approval process where necessary
• Drive efficiency in office procedures and processes, while maintaining workplace excellence through reporting, account management, and documentation upkeep
• Oversee routine employee service requests, maintenance and cleaning tasks to team members ensuring that day-to-day requests are prioritized and completed in a timely manner
• Identify and implement cost-saving strategies, and manage to the budget provided
• Be an ambassador for company culture, including planning and executing office culture events
• Collaborate with leadership to ensure that company values and culture are integrated into daily office operations
• Foster strong internal and external relationships, effectively collaborating across all organizational levels to understand their needs and ensure our workplace supports their objectives

Requirements and Preferred Experience:

• 3+ years of experience as either a facilities manager, office manager or administrative assistant
• Experience with G-Suite
• Proven experience as front desk representative, agent or relevant position
• Knowledge of office management and basic bookkeeping
• Strong communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Customer service orientation