Director of Product

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

Instacart is looking for a Product Director to drive a delightful and low friction online grocery shopping experience. This role involves leading a team of top-tier product managers to drive transformative changes in how customers place orders with Instacart

About the Team - The Core Experience team focuses on building the ultimate online grocery shopping experience. We help users swiftly locate and replenish their staple items and explore new favorites. With us, users can checkout confidently, receive exactly what they wanted, and enjoy consistent support at every step.

About the Job

• Strategic Vision Development: Develop and implement a strategic product vision that positions Instacart as the preferred destination for customers' weekly grocery shopping needs.
• Cross-Functional Leadership: Lead a diverse team of product managers, designers, engineers, machine learning experts, and data scientists to deliver innovative solutions and enhance product offerings.
• Customer-Centric Strategies: Leverage customer insights and market data to formulate product strategies that address user needs and boost customer satisfaction.
• Product Lifecycle Management: Oversee the entire product lifecycle, prioritizing conversion rate improvements and customer retention through data-driven decision-making.
• Stakeholder Collaboration: Collaborate closely with executive leadership and other stakeholders to ensure product strategies are aligned with business objectives, driving overall company success.

About You

Minimum Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, or a related field. A Master’s degree or MBA is preferred.
• Minimum of 8-10 years of product management experience, with at least 2-4 years of managing a team of 3+ PMs.
• Significant experience leading product teams delivering customer facing products.
• Strong communicator with experience pitching and landing 0-1 new products as well as extensively optimizing existing features.
• Proven ability to lead cross-functional teams, drive customer obsession, and drive data driven decision making.

PREFERRED QUALIFICATIONS

• Product management experience in the eCommerce field, including with shopping, ads, purchase and/or delivery flows.
• Experience with AI and personalization

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ$275,000—$305,000 USDWA$264,000—$293,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$253,000—$281,000 USDAll other states$228,000—$253,000 USD