Retail Store Manager

Cuyana is hiring for a Retail Store Manager for our new Malibu store location!

Are you passionate about creating a best-in-class guest store experience? Do you inspire and engage your team? Are you a leader who is results driven and possess a start-up business mentality? Then you may have the ideal skills to be part of our Cuyana team!

Benefits: Medical, dental, vision, life, disability; PTO, and holiday pay; commuter benefit, 401k, bonus and generous employee discount.

RESPONSIBILITIES*

• Monitor, track, and communicate trends and opportunities of key business metrics. Develop strategies and action plans to drive store improvement, productivity, and profitability
• Plan and manage payroll spend; create strategic schedules to support business plans, ensure integrity of time and attendance with store performance, volume, and productivity in mind
• Lead by example, demonstrating integrity and consistency of Cuyana values at all times
• Recruit, onboard, and develop store employees by providing regular feedback, coaching, and counseling
• Support and coach team members in delivering the Cuyana sales and positive customer service experience; Identify and collaborate on new training initiatives
• Meet individual sales goals and build and cultivate client relationships and ensure team sales goals are met
• Demonstrate strong product knowledge and ensure team members are trained and prepared as product experts
• Provide customized virtual and in-person styling services within the Cuyana customer segmentations
• Develop and implement visual merchandising directives and tests
• Liaise with HQ partners to establish and drive marketing initiatives, technology updates, inventory reconciliations, etc
• Ensure operational excellence in policies and procedures
• Support current and new retail locations, as needed (if applicable)
• Give back as part of the Cuyana Community (help teammates during peak season, supporting retail events, volunteer + events)

*Responsibilities may change based on business needs

REQUIREMENTS

• 5+ yrs specialty retail experience, 2+ yrs in a store manager or general manager role
• Contemporary brand experience; Clienteling and Luxury experience a plus
• Proven ability to successfully lead a product and customer centric sales environment
• A connection to Cuyana's mission, and Fewer Better philosophy
• Dependable and trustworthy with all responsibilities
• Team player who thrives in fast paced environments
• Flexible, adaptable, and ready to roll up sleeves and help where needed
• Strong leadership, organization, written and verbal communication skills
• Capable of handling difficult customer interactions and conversations
• Technology savvy
• Flexible work schedule - weekends, evenings, events, holidays
• Able to stand for extended periods of time
• Able to bend, reach, lift and move stock and products; Able to carry boxes 25 - 30 lbs

At Cuyana, we embrace our fewer, better mindset. Focusing on things that make a meaningful difference in our work: creating opportunities for our people, for our business and for women's lives - through our Core Values.

• Cultivate Community – Lead with vulnerability & integrity, be inclusive, reach out, pitch in
• Create Excellence – Prioritize for impact, be accountable & decisive, deliver results
• Build & Evolve – Push the status quo, bring solutions & find path forward, foster feedback, learn & evolve

Compensation range for this role is 95k-105k commensurate with experience.