Senior IT Specialist

This is a hybrid role based in our San Francisco office with occasional days in our Palo Alto office as needed and will require you to be in the office Tuesdays and Thursdays.

What’s so interesting about this role?

It’s an exciting time to join Grindr’s IT department as the company and our team grows in the Bay Area. This role offers the unique opportunity to engage with a diverse tech stack, overseeing SaaS systems and actively contributing to our growth.

What’s the job?

• You will be the primary support for Grindr employees and contractors in the Bay Area offices of San Francisco and Palo Alto with end user technology.
• You’ll partner with a distributed team on remote support and projects.
• You’ll work with our tech stack which currently includes Onelogin, Google Workspace, Atlassian Confluence/JIRA, Zoom, Slack, Macs, PCs.
• You will administer a variety of SaaS systems for communication and collaboration, information security, and work management.
• You will work with MDM systems (JAMF, Intune, and Landscape).
• You will manage current office infrastructure (ISP, networking, Zoom rooms, physical access control systems,etc) in the Bay Area and be a participating member of the expansion/relocation team.

What we'll love about you

• An IT Helpdesk background in a fast paced environment (3+ years).
• You have hands-on experience with office buildouts and moves.
• You’re a proactive communicator and collaborative team player with strong documentation skills.
• You understand the finer details of access control across many SaaS systems - users, groups, roles, and least-privilege access.
• Basic scripting/command-line skills. You’ve performed basic file and directory navigation. You know what chmod, ls, ping, cd, cat, etc do.

We’ll really swoon if you have

• Prior experience creating and documenting IT standard operating procedures (SOPs) with a focus on compliance.
• Prior experience with IT automation tools such as Workato, BetterCloud, and Zapier, and using them with HRIS, ERP, SSO, and ticketing systems.
• Intermediate scripting knowledge. You’ve communicated with APIs to pull a report or do something you couldn’t do with the console. You’ve committed your helpful scripts and code into a code repository so your team could use them and expand upon them.

What you'll love about us

• Mission and Impact: Grindr is building the global gayborhood in your pocket. Your role will impact the lives of millions of LGBTQ+ people around the world. Through our success, we are making a world where the lives of our community are free, equal, and just.
• Family Insurance: Insurance premium coverage for health, dental, and vision for you and partial coverage for your dependents.
• Retirement Savings: Generous 401K plan with 6% match and immediate vest in the U.S.
• Compensation: Industry-competitive compensation and eligibility for company bonus and equity programs.
• Queer-Inclusive Benefits: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
• Additional Benefits: Flexible vacation policy, monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch provided onsite, and yearly travel & leisure stipend.

About Grindr

Grindr is building the global gayborhood in your pocket. With more than 13.5 million monthly active users, Grindr has become a fundamental part of the LGBTQ+ community and is charting a path to make the world more free, equal, and just. Since 2015, Grindr for Equality has advanced safety, health, and human rights for millions of Grindr users and the global LGBTQ+ community in partnership with more than 100 community organizations in every region of the world.

Our next evolution is underway as a public company that continues to grow and build meaningful experiences for our users. From social issues to product innovations, we're setting audacious goals for our community and the business, and leveraging the latest tech stacks and a culture of engineering excellence to make it happen. At the heart of our work in this new chapter is a shared set of operating principles centered around cultivating curiosity, thinking big, setting and expediting our ambitious goals, and growing through iteration; all while keeping our users #1.

Grindr is headquartered in West Hollywood, California, with offices in the Bay Area, Chicago, and New York.With a track record of strong financial performance and plans for continued headcount growth, we’re building a team of talented, passionate, and open-minded people who want to disrupt the dating app space, innovate products, and advance LGBTQ+ culture. Come be a part of this exciting journey with us.

Grindr is an equal-opportunity employer

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