Business Development Senior Executive

Key Responsibilities:

Outbound Sales Calls:

Conduct outbound calls to potential and existing customers to promote and sell products or services.
Follow up on leads and inquiries to convert prospects into customers.
Customer Engagement:

Engage with customers in a professional and persuasive manner, building rapport and understanding their needs.
Provide information on products, services, promotions, and special offers.
Sales Targets:

Achieve individual and team sales targets by effectively managing and closing sales opportunities.
Track and report on sales performance, including conversion rates and revenue generated.
Database Management:

Maintain and update customer databases with accurate contact information and sales activities.
Record call outcomes and feedback to improve sales strategies and customer interactions.
Customer Service:

Address and resolve customer inquiries, concerns, or complaints in a timely and satisfactory manner.
Ensure high levels of customer satisfaction by providing excellent service and support.
Product Knowledge:

Stay informed about product features, benefits, and pricing to provide accurate and relevant information to customers.
Participate in training sessions and meetings to enhance product knowledge and sales skills.
Compliance:

Adhere to company policies, procedures, and industry regulations during sales interactions.
Ensure all sales practices comply with ethical standards and legal requirements.
Feedback and Reporting:

Provide feedback to management on customer responses, market trends, and competitor activities.
Prepare and submit regular reports on sales activities, achievements, and areas for improvement.