Product Manager

What is BrightChamps?
A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals.

What is this role about?
We are looking for an extraordinary Product Manager to revolutionise how children are introduced to the world of technology and future skills.BrightChamps, the fastest-growing edtech company, aims to equip every child with cutting-edge skills for the 21st century. We strongly believe in unlocking the hidden potential within every child. We're expanding rapidly across the globe!
As we continue our rapid global expansion, we need a talented Product Manager to enhance our omnichannel experience in Vietnam, seamlessly integrating the experience across our offline learning hubs and online learning platforms. This role emphasises growth, customer experience, and delivery, particularly for our Southeast Asian market, with a primary focus on Vietnamese customers.
The role requires a unique blend of strategic thinking and operational excellence, demanding you to be both customer-focused and data-driven. You'll need to develop innovative solutions for creating a unified hybrid customer experience while establishing a lasting brand impact, essential for scaling a successful EdTech company.

As a Product Manager, you’ll :

• Own the end-to-end customer experience: Develop and manage a seamless hybrid learning environment, integrating online and offline touchpoints.
• Drive growth and expansion: Utilise deep understanding of market dynamics and customer behaviour to drive product adoption and expand our user base aggressively, especially in the SEA market.
• Innovate product strategies: Create groundbreaking strategies for product positioning, pricing, and packaging that capture the market and scale rapidly.
• Enhance customer journey: Ensure our products exceed the expectations of our target audiences from their very first interaction, focusing on creating a cohesive and engaging experience.
• Collaborate across teams: Work closely with engineering, design, marketing, and operations teams across multiple global geographies, to ensure a unified approach to product development and delivery.

To WIN ✨, you'll need:

• A track record of building powerful products at scale
• The ability to handle a fast-paced, ever-changing environment
• Business smarts, awesome problem-solving skills, and a love for metrics
• Design thinking and a focus on user empathy, with a deep understanding of international customers
• Tech-savvy and ability to work closely with engineering teams
• Crisp communication skills, both written and spoken
• The talent to work together with a diverse group of people.