Design Lead

About the role:

We’re looking for a full stack Product Design Lead to join our growing Design team. At Collective we are building first-of-its-kind, category-defining AI-enabled financial back-office to help millions of solopreneurs run their businesses more effectively. We are backed by top-tier Fintech and AI VCs - General Catalyst, QED, Gradient (Google’s venture fund to invest in AI companies), Expa, and more.

We pride ourselves in rethinking established paradigms and bringing creative solutions into existence for our customers. Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

⚒️Responsibilities:

• Deeply understand our members’ (user) needs, business objectives, and state of the industry to imagine & bring to life paradigm-changing experiences.
• Explore broad-to-narrow solutions with thoughtful design.
• Ideate, design, launch and improve products which help us advance the Collective’s mission.
• Work with a cross functional product development team (product managers, engineers, designers, operations, sales & marketing) to ship innovative and well-crafted experiences, for scale.
• Optimize for execution velocity while maintaining a high quality bar, making tradeoffs between design choices and resources available.
• Contribute to growing a robust & refined design system.

🙌 What we want you to bring:

• 6+ years of experience as a Product Designer.
• Demonstrated impact on product strategy and customer experience in previous roles, preferably within Fintech or Consumer Tech.
• Passion for turning complex problems into simple & engaging solutions.
• Innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences.
• Outstanding UX capabilities and strong visual design competency, including visual, UI/UX, copy writing and systems-design.
• The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap.
• Strong systems thinker with the ability to connect the dots across the entire customer journey.
• Passion for an iterative process. You think fast on your feet, come up with solutions to important situations, are swift to make decisions and take calculated risks, while soliciting and acting on feedback.
• Excellent communication and storytelling skills, as well as the ability to align teams and stakeholders around a shared vision.
• Growth mindset, proactively seeking out opportunities to improve, always searching for new knowledge and ideas. You experiment, learn from failure, and iterate.

Bonus Points if you have:

• Previous work experience in a consumer-focused tech organization.
• Experience in customer journey mapping and strategic design to complement design foundations.
• Familiarity in creating interactive prototypes to enhance the customer story.
• A passion for design systems with experience building UI components from scratch and expanding an existing design system.
• A design evangelist with strong business acumen to help further the value of design within an organization.

Why work with us:

• Collective is the first online back office platform designed for Businesses-of-One.
• Tax is a very challenging space and you will grow fast.
• We were backed by top tier VCs.
• We promote open and transparent culture within the company.
• We’re fast-paced and you learn every day.

What we offer in return:

Compensation Range: $175,000 - $220,000 annual base salary

The salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.

• San Francisco, CA (Hybrid work environment) or remote within the US
• A diverse and collaborative team culture
• Stock options package
• 14 company holidays + unlimited PTO
• 401K

• Employer paid Health, Vision and Dental Insurance

  • 100% coverage for employees
  • 75% coverage for dependents

• PC or Mac laptop + $750 Home office stipend

• Generous paid parental leave

• Fertility benefits, up to $8k

• Team events and virtual gatherings

• $600 wellness bonus