Workplace experience/Facilities Manager

Please note: This role will be in our Mountain View HQ 5 days per week

The Workplace Experience team is responsible for making Moveworks a place where employees can do the best work of their careers by creating an environment that fosters focus, collaboration, and a culture of high-performance. We are looking for a manager with a strong background in hospitality to lead a distributed team across our six global offices. This role is a blend of strategic leadership and hands-on management where you’ll develop and deliver a comprehensive workplace strategy, create an inspiring look and feel across our offices, and curate a welcoming, smooth, and enjoyable experience for both employees and visitors.

What You Will Do

• Develop and implement a hospitality-oriented, forward-thinking, data-driven workplace strategy focused on enabling the success of the individuals and teams who utilize our spaces.
• Create inspiring and well-designed spaces that foster creativity and focus.
• Lead, coach, and motivate a distributed team of workplace professionals to realize our vision, adapt to changing business needs with optimism, and support their individual growth and success.
• Develop engaging events that bring employees together and create a sense of community.
• Establish and enforce workplace objectives, policies, and operating procedures to ensure a seamless and efficient work environment.
• Drive continuous improvement initiatives to streamline processes, enhance engagement, and foster a supportive environment.
• Develop strategies to drive office utilization and employee satisfaction on a global scale, empowering your team to own local culture in the offices they manage.
• Oversee and improve facilities management initiatives to optimize resources and maintain a safe, efficient, and high-touch workplace environment.
• Oversee and deliver new construction and retrofitting projects.
• Implement new global standards and vendor agreements to drive efficiency and ensure consistent service levels across our global footprint while managing relationships with existing third-party vendors to ensure high-quality and timely delivery of services and products.
• Work with local leaders in each office to gather feedback on workplace experience, understand specific needs, and tailor local and global strategies.
• Serve as the primary coordinator for all emergency preparedness activities, including the development, implementation, and regular updating of comprehensive emergency plans and procedures. Responsibilities encompass readiness for natural disasters, fires, medical emergencies, and other potential crises that could impact facility operations.
• Manage the Workplace Experience team budget, using tools to effectively track and allocate resources to maximize the impact of workplace initiatives.

What You Bring To The Table

• 3+ years office management, people management, employee experience, events management, or property management experience or similar
• Exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects, competing priorities and constantly re-prioritizing in a fast-paced, ever-changing environment
• Ability to work independently and as part of a team
• A GTD attitude
• Positive approach to work and the ability to build productive relationships with a spectrum of personalities
• Stellar communication skills and a high EQ, with an ability to strike the right tone with in e-mails and verbal communications
• Excel at providing the highest level of customer service to guests, fellow employees and vendors
• Global mindset and deep cultural understanding
• A deep desire to learn, contribute, and add value every single day
• An ownership mentality and ambassador for our unique culture
• Flawless execution
• Ability to ingest fast, critical feedback and tackle accordingly

Compensation Range: $140,000 - $180,000