Account Manager

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Romania.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

You will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

Main tasks and responsibilities:

• Manage, organise and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyse key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

About you:

• 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Minimum language requirements: Romanian and English speaker

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

GENERAL

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.