Front End - Technical Lead

*Who are we? *

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

“Hustle Mode ON” is the motto we live by.

Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.

With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.

Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020

Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023

Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

Our Team:

The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.

Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.

RESPONSIBILITIES:

Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
Work with business to define requirements
Perform technical design and hands-on coding for development and enhancement efforts
Develop new user-facing features
Building reusable code and libraries for future use
Ensure the technical feasibility of UI/UX designs
Optimize applications for maximum speed and scalability
Assure that all user input is validated before submitting to back-end services
Promote best practices in design and coding
Conduct design and code reviews
Understand the customer needs & implement
Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
Occasionally participate in customer demos & provide inputs wherever required
Keep optimizing & automating mundane tasks
You'll be a core member of the team.

Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.

REQUIREMENTS:

We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.

9 - 12 years of professional front-end development experience
Hands-on experience with Front end technologies - HTML, CSS, JavaScript
Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
Experience with state management libraries such as Redux or MobX is a huge plus.
Proficient understanding of cross-browser compatibility issues and ways to work around such issues
Experience in backend programming languages such as Java/Python/Node is strongly preferred
Experience in building Web applications using frameworks like Spring, Microservice architecture
Work experience, preferably from internet companies, products, or startups
Expertise in design principles and their application
Strong verbal and written communication skills
Fast Learner & a Team Player
Note:

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.