Senior QA Analyst

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

JOB PURPOSE

The Senior QA Analyst reports to the QA Lead. The Senior QA Analyst will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. He/She will support the team and the QA Lead in running day-today QA activities.

MAIN RESPONSIBILITIES / DUTIES

• Is autonomous, performs and takes ownership of the testing activities with barely any
• Estimates, prioritize, plans and coordinates testing activities.
• Performs all testing activities including requirements analysis, test design, test review, test
  execution, results analysis, and reporting.
• Collaborates with cross functional teams to ensure quality throughout the software
  development lifecycle.
• Identifies, records, documents, and tracks bugs to their resolution.
• Investigates the causes of non-conforming software.
• Tracks quality assurance metrics like test execution progress, defect densities and open
  defect counts.
• Participates in sprint planning, retrospective, QA demos and daily stand ups.
• Participates in continuous improvement activities.
• Provides proactive advice and feedback throughout the software testing lifecycle for
  prevention and early correction of quality issues.
• Evaluates and promotes teamwork, initiative, work ethic, values adherence, and reports
  findings to discipline leads.

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

• Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems,
  Applied Computing, Software Engineering, or related field; or equivalent experience as
  Software QA Engineer

REQUIRED EXPERIENCE

• 6 – 8 years of experience in software quality assurance.
• Good knowledge of information & communication technologies.
• Good knowledge of software QA methodologies, tools, and processes.
• Good knowledge of SQL and scripting.
• Proven ability to work effectively in a collaborative environment.
• Proven ability to follow processes to ensure high-quality deliverables for the client.
• Proven acumen negotiation skills and proven ability to interact with senior level employees.

Desirable:

• ISTQB or similar certification is a plus.

LANGUAGES

• Advanced English Proficiency (B2 reading, writing, and conversation).

SKILLS / COMPETENCIES

Communicates effectively: Developing and delivering multi-mode communications that

convey a clear understanding of the unique needs of different audiences.

• Attentively listens to others.
• Adjusts to fit the audience and the message.
• Provides timely and helpful information to others across the organization.
• Encourages the open expression of diverse ideas and opinions.

Manages ambiguity: Operating effectively, even when things are not certain, or the way

forward is not clear.

• Deals comfortably with the uncertainty of change.
• Effectively handles risk.
• Can decide and act without the total picture.
• Is calm and productive, even when things are up in the air.
• Deals constructively with problems that do not have clear solutions or outcomes.

Self-development: Actively seeking new ways to grow and be challenged using both

formal and informal development channels. Forms teams with appropriate and

diverse mix of styles, perspectives, and experience.

• Shows personal commitment and acts to continuously improve.
• Accepts assignments that broaden capabilities.
• Learns from new experiences, from others, and from structured learning.

Optimizes work processes: Knowing the most effective and efficient processes to get things

done, with a focus on continuous improvement.

• Identifies and creates the processes necessary to get work done.
• Separates and combines activities into efficient workflow.
• Designs processes and procedures that allow managing from a distance.
• Seeks ways to improve processes, from small tweaks to complete

SUPERVISORY RESPONSIBILITIES

• 1 – 3 QA resources.

WORK ENVIRONMENT DEMANDS

• This job operates in a professional office environment. This role routinely uses
  standard office equipment such as computers, smartphones, photocopiers, and
  filing cabinets.
• May be requested to work overtime and/ or to travel for special projects.