Community Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

What you’ll do

• Manage communications and build relationships with media, KOL, and third party agencies for joint collaboration of various campaigns/retainers
• Responsible for the development, implementation and ongoing optimization of KOL / Community Strategies
• Research and identify KOL across multiple digital platforms to build powerful brand experiences
• Ensure community strategies are aligned with overall brand strategies
• Manage and implement KOL engagement plan, the publishing calendar, social objectives, messaging, sourcing the visual images for these posts, aligning to the overall strategies and coordinating with KOL Agency / KOL in their requirements, timeline, and deliverables
• Collaborate with creative, social media managers, and designers to ensure content is informative and appealing
• Able to measure and report activity with the rest of the team in assistance to Data Team
• Analyze topics, themes, formats and content that will engage audiences on social media and generate leads/ engagement based on each objectives
• Analyze best practices for social listening, uploading, tagging, reporting, and optimization of channels

Who you are

• Have at least 2 or 3 years of relevant work experience managing influencers / buzzer / communities
• Extensive knowledge of current and emerging social channels and networking with KOL and communities
• Profecient with social media analytics and listening tools. Alongside with technical understanding of existing social media platforms
• Able to measure social media engagement.
• Experience with online monitoring and measurement platforms
• Great interpersonal skills
• Effective time and project management skills, with ability to organize and prioritize efficiently while attention to detail

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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