Staff Partner Engineer - Data & Services

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Partner Services & Tools team provides seamless help to our external partners and internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.

We create services and tools that are focused on helping our Partners around the world integrate, test, and deploy the Crunchyroll applications and games quickly and with the highest levels of quality. We do this with tools and infrastructure that optimize the developer experience. We tie it all together with sophisticated automated testing and productivity solutions designed to support our culture of experimentation, autonomy and ownership. Our goal is to focus on delivering the best possible anime fan experience. We are looking for a creative and highly motivated individual who is excited to take on challenging projects and help drive the future of developer productivity tools. To be successful in this role, you must have a strong technical background in product development.

You will:

• Build services & APIs with an eye on maintainability and reliability to help deliver productivity and test solutions.
• You will be creating high-quality products, and forming close work partnerships with engineers, product managers, and other stakeholders.
• You’ll be a part of the team chartered with building company-wide tools for the entire workforce and will partner with your peers to execute and deliver on the broader strategy and vision
• You'll design, develop, and maintain products, infrastructure, and integrations with third-party and other teams’ services
• You will collaborate effectively with myriad teams and communicate technical ideas persuasively
• Design/ architect, develop, test, deploy, and operate fully integrated solutions across build/buy that provide seamless end-to-end product experiences
• Collaborate extremely effectively with product managers, designers, other engineers, stakeholders, and vendors on projects within the team and across all of Crunchyroll.
• Identify and build innovative solutions that improve our understanding of the quality of the TV streaming applications and Mobile games.
• Tell the quality story of our product through improved observability, alerting, dashboarding, and tools
• Set direction and build consensus to drive long-term positive impact on the engineering ecosystem
• Evangelize and drive adoption of software development best practices in code health, quality and test stability through frameworks and information sharing, not rules and process

In the role of Staff Partner Engineer, Data & Services, you will report to the Senior Director, Partner Services and Tools.

We are considering applicants for the location(s) of San Francisco, CA, Los Angeles, CA, Dallas, TX, or US-Remote.

About You

We get excited about candidates, like you, because...

• You have extensive experience with AWS cloud platform and their related services (e.g. Route53, S3, Lamda, SNS, ECS)
• You have extensive experience developing and securing internal and external services.
• Proficiency in infrastructure as code frameworks (e.g., Terraform, Cloud Formation).
• Proficiency in one or more programming languages (e.g. JavaScript/TypeScript/Node, Python)
• Strong understanding of SQL (e.g. Redshift, Snowflake, RDS) and NoSQL databases (e.g., DynamoDB, MongoDB) and Graph databases (e.g., GraphDB, Neptune, Neo4j)
• You have experience with different authentication/authorization systems (OAuth2, Cognito, FusionAuth, Okta)
• You have experience with CDN services (e.g. Cloudfront, Cloudflare)
• You have experience with search optimization, including schema design and query tuning.
• You’re able to independently own and execute projects while effectively collaborating with the team to influence and shape the vision of the service engineering organization.
• You can work effectively asynchronously with remote teams across multiple time zones
• You bring knowledge of developing and managing developer test tools, as well as expertise in utilizing the latest technologies and tools will be essential
• You possess excellent problem-solving and communication skills and ability to collaborate effectively with other engineers, product managers and product designers.

About the Team

The Technology Partnerships team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary objective is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to continually enabling experiences that delights our fans.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Culver City, CA$191,840—$239,800 USDThe Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$212,768—$265,960 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service. We serve our community with humility, enabling joy and belonging for others.
• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: *https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs*

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.