Hardware Quality Engineer

About MashginAt Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives.

Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started.

We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.

Position SummaryThis is a hybrid-remote, intermediate-level position where you will be responsible for end-to-end quality operations from the manufacturing side, the supplier side and our internal operations. Our hardware team is small but mighty, so be prepared to wear many hats. Overall, this position encompasses driving input/output of our local FATP, ensuring material and logistics requirements are met for builds, and creating/maintaining solutions for quality issues that are related to FATP.

This role would require in-person collaboration in San Jose, CA.

You Will Be

• Creating a “Total Quality Plan” for critical components of our system
• Increasing accountability by creating a systematic audit program
• Unifying all records beyond just quality (production, inventory, and RMA)
• Defining, monitoring, and reporting key quality metrics to drive continuous improvement initiatives and providing updates to management on quality performance.
• Collaborating with suppliers to establish and maintain robust supplier quality management processes, including supplier qualification, audits, and performance monitoring system (QMS)

Minimum Qualifications

• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or equivalent practical experience
• 3-5 years of experience in Quality Engineering
• Ability to lift 50 pounds or more
• Valid passport for potential international travel
• Understanding and experience in implementing and maintaining effective Quality Management Systems.
• Familiarity with design control processes, design verification and validation, and design change management

Preferred Qualifications

• Strong technical abilities: you should be comfortable diagnosing system issues and building PCs using off-the-shelf components.
• Prior QE/SQE experience - building processes and workflows, working with vendors, etc.
• Understanding around Mechanical components, FATP procedures and processes, common PC based accessories, and PC Architecture
• Written and verbal understanding of Mandarin is a plus

What We Offer

• An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
• Excellent health, dental and vision insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Catered lunch in office with fully stocked snacks and beverages
• Pet insurance for your fur babies
• Voluntary life insurance plan
• Competitive salary and options in a small, rapidly scaling company