Staff Software Engineer

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Crunchyroll Engineering

Crunchyroll’s Engineering teams thrive on action, impact, ownership, curiosity, and fan obsession. We embrace evolution, concise documentation, excellence, and empowering engineers. As part of our team, you’ll take ownership of tasks, deliver high-quality results on time, and exceed fans’ expectations. We foster collaboration, fearlessly exploring innovative solutions and challenging the status quo. Our commitment to learning and curiosity drives us to embrace change and tackle complex challenges head-on, revolutionising the anime streaming experience for our community.

About the Team

The Service Monetization team is responsible for building, maintaining, and securing systems that manage subscriptions and collect payments for Crunchyroll fans. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day-to-day work includes building features for robust subscription management, customer incentives, integration with a variety of payment providers, fraud detection, and maintaining compliance of our systems. Our services enable millions of subscriptions and process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and our business!

About the Role

As a Staff Software Backend Engineer on our Service Monetization Team, you will help shape the future of our subscriptions and payments for Crunchyroll. You will architect, build and optimize our Service Monetization platforms that power subscription management, incentives and revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase.

In the role of Staff Software Backend Engineer, you will report to the Senior Software Engineering Manager in Service Monetization organization.

About You

We get excited about candidates, like you, because

• You’re an experienced and passionate Staff Software Backend Engineer with experience building robust and reliable backend services (12+ years of relevant experience in the software industry)
• You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
• You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
• You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
• You’re experienced in operational excellence (on-call rotations, incident management)
• You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service. We serve our community with humility, enabling joy and belonging for others.
• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: *https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs*

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.