Software Engineer, Infrastructure

Mission

Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage—whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company.

We are reimagining billing and invoicing for this era of hybrid pricing in software. Billing is no longer just a finance problem, but also a high-stakes engineering observability problem that customers urgently need solved. At Orb, we take a developer-first, data infrastructure approach to this problem. We make it possible for companies to fully automate their current billing process, and to evolve their monetization strategy over time.

Orb supports the end-to-end workflow for revenue: developers love our product’s extensibility and intuitive API, product managers become empowered to iterate on pricing and packaging much faster, finance teams get fine-grained reporting to facilitate revenue recognition, and customer-facing teams benefit from the transparency Orb brings to the customer relationship.

About Orb

Orb is the modern billing infrastructure powering revenue workflows for the next wave of AI and software companies. We believe that pricing and billing shouldn’t be a blocker to building and shipping great products. We power billing for highly innovative companies like Vercel, Pinecone, Perplexity, Replit, and work with our customers on some of their most crucial revenue initiatives.

Orb has raised $44.1 million in funding from top-tier investors like Mayfield, Menlo Ventures, Greylock, and founders and operators from companies like Plaid, Datadog, Notion, Asana, HubSpot, and more.

Role & Impact

As an Infrastructure Engineer at Orb, you will be responsible for designing and maintaining product features that require deeply understanding reliable and scalable systems. The infrastructure team works on every part of the stack and ships product quickly. Notably, this is not an auxiliary or support team; at Orb, performant infrastructure is a core part of the offering.

Orb has a broad range of infrastructure challenges that you’ll tackle in concert with our team. Some examples of work you might do at Orb include:

• Building and scaling our data ingestion pipelines to support ever increasing data volumes. We ingest anywhere from 100 million to one billion events an hour and expect to see massive growth over the next year. These data pipelines need to be incredibly robust; the accuracy of every event counts.

• Understanding how to scale query throughput against our specialized datastores in service of product features like real-time alerting while maintaining maximum flexibility in metrics customers can define. This allows our customers to implement usage limits and spend management through Orb.

• Providing the most performant and flexible APIs to our customers and their end users, so they can build experiences that leverage usage data stored in Orb.

• Building simple and reusable system-level components to serve as a foundation for other engineers. For example, designing and building a robust rate and cost limiting strategy across Orb’s API.

This is an opportunity to be the foundation of our infrastructure team, so you’ll lay the groundwork for both technical process and product investments. Your early work on our infrastructure stack will be key for the next decade of scaling Orb’s product.

About You

• You have 4+ years of experience in software engineering, specifically with 2+ years of experience in infrastructure engineering

• Strong knowledge of best practices in modern software development such as deployments, CI/CD, data management, security, and distributed systems.

• Experience working with AWS or other cloud environments utilizing containerization technologies such as Docker or Kubernetes.

• Based in the San Francisco Bay Area or willing to relocate (with support from Orb)

In order to thoughtfully scale the company and avoid downstream inequities, we don’t use leveling titles at Orb. You will not see us use prefixes like “Senior” in our job descriptions. We include experience requirements for every role and compensate employees based on their experience and internal level within Orb.

Orb’s Tech Stack

At Orb, we believe great engineers can learn any stack, so you do not need experience with these specific tools and we encourage you to apply regardless.

Tech Stack:

• Frontend: Typescript + React + Tailwind CSS

• Backend: Python

• Datastores: PostgreSQL + Apache Druid

• Streaming Platforms: Kafka + Spark Streaming

• Cloud Platform: AWS

Working at Orb

When you meet our team, you’ll see we’re a group of dedicated and kind individuals who care deeply about solving what is one of the most mission-critical problems for any business.

Every one of us has outsized impact on the business, our product, and our customers—we hold ourselves to a standard of excellence, with the empowerment to take risks and the judgment to focus our time on maximizing leverage.

We approach our work with intensity and a sense of urgency. With a product like ours, minutes matter: we can help accelerate other businesses tremendously if we’re focused on building quickly while maintaining critical attention to detail. When we’re 'on', we’re on.

We will focus on setting you up for success, with the right expectations and enablement. We coach on outcomes, not inputs or style. We show up for each other with kindness, which earns us the ability to have difficult conversations with trust by default and openness to feedback.

As a growing organization, we value in-person collaboration. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun.

Benefits

• Medical insurance - 100% coverage for you and dependents

• Dental, vision, and life insurance

• Unlimited PTO, with 15 days minimum encouraged

• 401k plan

• 16-week paid parental leave with equity vesting

• Commuter stipend

• Catered lunches in the office

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.