Client Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

As a Client Manager, you run the daily business of a client within our company, maintaining and building strong relationships while reporting back to your Client Director. You will work within the pinnacle of creativity, data, and technology.

Key Responsibilities

• Overseeing the day-to-day operations of the client.
• Starting up and following up projects end-to-end.
• Working proactively to present creative and solid business-building ideas together with your Account Director.
• Developing, writing, and presenting communication plans (together with Creation/Strategy teams and your Client Director).
• Managing the financial performance of your client.
• Reporting to your Client Director.

Who you are

• Excellent and convincing communicator, able to partner with our client and your colleagues.
• Possess a can-do attitude and strong team and project management skills.
• Have over 5 years of experience in advertising (including digital).
• Flexible and agile to think and work with a client constantly in 'change modus'.
• Fluent in English & Dutch
• Strive for efficiency, getting the job done on time within budget.
• Team player with the ability to work independently.
• Highly structured, result-oriented, and excellent in operations.
• Experience with or eager to learn more about CRM, content marketing, design thinking, customer experience, and data mining.

#LI-EMEA

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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