Manager, Cloud Services Engineering

About the role

The Netskope Foundation Services team architects and designs services that provide reliable, scalable and high performance core functionalities for the Netskope Cloud. Which includes a configuration synchronization service propagating 100GB configurations per day across 80 data centers, and a notification aggregation service aggregating 3k events/second before sending to customers.

What’s in it for you

In this role, you will manage an engineering team and contribute to building our cloud based foundation services. Netskope has been recognized by Gartner as a market leader in the 2023 Security Service Edge (SSE) Magic Quadrant.

What you will be doing

• Managing, coaching, mentoring and encouraging the growth and career progress of team members.
• Collaborating with product managers and architects to lead the design, development and delivery of key foundation services running in 80+ data centers globally.
• Maintaining and increasing Product resiliency and sustainability.
• Enabling teams to build well-designed quality software.
• Establishing best practices and code hygiene in software development.

Required skills and experience

• A minimum of 10+ years of relevant work experience with 2+ years in a managerial role.
• A proven history of building a high-performance teams, and proficiency in defining effective engineering processes to accelerate the delivery of business results with high quality
• Demonstrable technical accomplishments and earned engineering credibility
• Experience with Kubernetes.
• Experience with GCP/AWS cloud solutions.
• Experience developing and maintaining distributed cloud services
• Programming mastery in Go, Python or Java.
• A strong understanding of computer architecture – multi-threading, CPU scheduling, memory management
• The ability to suggest coding best practices and bring in effective code review feedback.
• The ability to thrive in a fast-paced and rapidly-changing environment
• Strong verbal and written communication skills, and the ability to communicate in an open, transparent and consistent manner with team and co-workers.
• A strong customer focus and willingness to roll up your sleeves and respond to the needs of customers proactively and promptly.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-HC1