Location Manager
Zūm
The Role
Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.
Responsibilities:
- Be an integral part of putting together an operational plan which meets the needs of our customer requirements in the bid process
- Upon successfully winning the associated bid, the General Manager will be responsible for the entire start-up (sourcing the facility, hiring a team, implementing market-leading IT solutions, establishing a P&L, ordering a fleet of vehicles, etc.)
- Establish customer and stakeholder relationships, exceeding all expectations
- Utilize the Zum IT infrastructure, ensure a balanced scorecard (KPI’s) is exceeded in all areas and shared with the stakeholders
- Work with the relevant teams, spearheading a behavioral safety culture for all employees and beyond
- Develop and coach Zum employees to be our next tier of leaders
- Full P&L accountability
- Multi-site accountability within the respective district
Essential Functions:
- Works with Human Resources, Recruiting and Safety to strategize and implement hiring needs
- Work with the Shop Manager to ensure fleet readiness at all times
- Maintain accurate fleet inventory to include State, Federal, RFP requirement needs, insurance mandates and Zūm requirements
- Oversight of the Safety Department ensuring compliance with State, Federal, RFP requirements and record keeping
- Oversight of daily operations
- Ensure compliance with accident and incident reporting procedures
- Review all incident reports and submit as applicable
- KPI monitoring and performance
- Maintain an operation’s facility that is organized, safe, clean and efficient
- Oversight of Field Trip/Charter process, route awards and execution of Field Trips
- Work collaboratively with the payroll department ensuring timely and accurate payroll processing while investigating and remedying any discrepancies
- Where applicable, familiarity with CBA as the guideline for employee management
Requirements:
- 7+ years of significant operational experience within a transportation environment
- Demonstrated experience improving safety performance within respective operations
- Proven track record in developing a leadership team and individuals whilst ensuring an engaged workforce
- Managed in a unionized environment is a definite advantage
- Sound experience in leading projects and has the ability to draw upon and utilize a team to complete the tasks
- Positive demeanor with the ability to juggle multiple tasks and make decisions
- Definite self-starter who can act on their own initiative
- Stakeholder and customer relationship skills/experience are essential