Application Support Engineer

Are you passionate about education technology and eager to play a pivotal role in the seamless delivery of educational resources? Join KnowledgeBoat as an Application Support Engineer, where you will be an integral part of our dynamic engineering team. As an Application Support Engineer, you will bridge the gap between our Research and Development (R&D) team and content development team, ensuring the rapid and efficient availability of educational content for our learners. Take ownership of the technical aspects of deploying and delivering courses, driving enhancements in the deployment workflow, and contributing to the continuous improvement of our platform.

Key Responsibilities:

1. Efficient Deployment: Oversee the deployment of courses and academic resources on the platform, ensuring a smooth and timely process.
2. Collaborative Teamwork: Work closely with both the R&D team and the content development team to facilitate seamless communication and collaboration.
3. Technical Enhancements: Identify opportunities for technical improvements in the deployment workflow and actively contribute to their implementation.
4. Agile Problem-Solving: Move quickly and intelligently, viewing technical debt as a challenge to overcome with strategic problem-solving.

Desired Skills and Qualifications:

1. Educational Background: Bachelors or Masters degree in Computer Science or a related field.
2. Scripting Proficiency: Possess working knowledge of scripting languages such as Bash, PowerShell, etc.
3. Familiarity with Figma Be familiar with Figma and comfortable using it to create, edit and refine visual content.
4. Problem-Solving Aptitude: Demonstrate strong problem-solving skills and a proactive approach to addressing technical challenges.
5. Effective Communication: Exhibit good communication skills to ensure smooth collaboration with cross-functional teams.
6. Adaptability: Showcase a willingness to learn and adapt to new tools and technologies as the tech landscape evolves.
7. Self-Driven Learning: Be a self-driven quick learner, comfortable thriving in a fast-paced working environment.

If you are excited about the intersection of technology and education, and if you thrive in a collaborative, innovative environment, we invite you to be a part of KnowledgeBoat's mission to revolutionize education delivery. Join us in shaping the future of learning!