Site Reliability Engineer

Sense is a fast-growing greentech scale-up based in Cambridge, MA. We build smart home monitoring systems to help people take command of their energy usage, saving money while combating climate change. Our mission is to reduce global carbon emissions by making homes smart and efficient, and we’re looking to make an impact at scale: Sense’s technology has the potential to remove one gigaton of carbon from the atmosphere every year.

We’re looking for talented self-starters who want to be part of the energy transformation and are ready, willing, and able to tackle tough challenges and complex technical problems. When you join the Sense team, you’re helping us build a cleaner, more resilient future.

Position Overview

As a Site Reliability Engineer, your primary responsibility is to ensure that our cloud infrastructure can scale sustainably, securely, and within budget through the use of automation. You will be maintaining services once they are live by measuring and monitoring availability, latency, and overall system health.

We use a cloud based distributed architecture with a wide footprint and multiple 3rd party integrations and we are continuously expanding it. As an SRE, you will collaborate with engineering to implement changes that improve reliability and velocity for our entire stack.

One of your main goals will be to minimize toil or the amount of manual effort required to sustain production infrastructure. By managing load and canarying releases, you’ll work to make engineering throughout the organization more efficient, productive, and secure.

What you'll do:

• You will be responsible for implementing tooling that will enable us to continue to scale our operations, using container orchestration and other technologies like Kubernetes.
• Help evolve and streamline CI/CD systems using all facets of the organizational stack ranging from our build servers to our backend services.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and finding faults. Drive metric-based reliability OKRs.
• Enhance and add to our existing monitoring and alerting suite to ensure security and performance, leveraging tools such as Grafana, DataDog and others.
• Drive disaster recovery best practices

Requirements

• 5+ years of experience in DevOps Engineering/SRE/Systems Administration.
• Sound knowledge of system architecture, design principles, automated provisioning and deployments, securing, monitoring, and load-balancing resources on a cloud platform such as AWS, GCP, or Azure.
• Experience with managing scalability of rapidly growing distributed systems.
• Familiarity with interpreted object-oriented languages, such as Java or Python.
• Proficiency with a shell scripting language, such as Bash.
• Familiarity with cloud orchestration tools such as Ansible, CloudFormation or Terraform.
• Experience with source control management using Git, and provisioning a CI system such as Jenkins, Gitlab, or CircleCI.
• Exposure to Kubernetes, or other container orchestration tools.
• Experience with debugging failures and performance bottlenecks within complex cloud-based systems.
• Analytical approach coupled with strong communication skills.
• Shares the values of ownership and empathy for our users and coworkers.

Nice to Have:

• Previous experience with either SQL or NoSQL Database administration.
• Exposure to performance testing tools.
• Exposure to automated testing frameworks.
• Previous experience with machine learning.

Why Sense

Sense supports a diverse and inclusive workplace where we learn from each other. We welcome candidates with backgrounds that are traditionally underrepresented in tech, and we strive to foster an engaging, respectful, and supportive community where everyone feels empowered to do their best work. Sense is committed to being an equal-opportunity employer.

Sense is a growing VC-backed startup with an experienced leadership team and revolutionary machine-learning technology.

• Best Startups in Cambridge - Tech Tribune
• "One of the world's top 100 AI companies" - VentureBeat
• Clean Tech Company of the Year - New England Venture Capital Association
• 50 on Fire - BostInno
• Top 100 - Red Herring
• Best Consumer AI Technology - AI Dev World
• Global Cleantech 100

Benefits

• Competitive compensation including equity

• Remote-friendly

  • Remote or local/hybrid in our Cambridge Central Square office
  • Home office setup allowance ($200/year)

• Great work-life balance

  • Flexible work hours
  • Vacation starting at 3 weeks/year + 1 week paid sick time
  • Paid parental leave (5 weeks or more depending on location)
  • Dependent Care Accounts

• Generous healthcare benefits for employees and dependents

  • Medical (90% of the premium and first 50% of the deductible)
  • Dental (90%)
  • Vision (100%)
  • Flexible Spending Accounts
  • Life, AD&D, long- and short-term disability insurance (100%)

• 401k plan including Company Match

• Free Sense energy monitor for your home, discounts for friends and family