Senior Site Reliability Engineer

Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually.

Big Data isn’t a problem. It’s an opportunity.

At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, “Alation makes me look like a rockstar.”

We help companies like Pfizer, Salesforce, and General Mills empower their people with the best data every day. As a platform for innovation, Alation helps customers create game-changing solutions (like a program for early-stage disease detection with Pfizer) and connect people to great data in less time (like Salesforce, whose analysts can now find data 35% faster). And we’re just getting started.

With more than $340M in funding - valued at over $1.7 billion and 450+ customers with household names - Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to Inc. Magazine’s Best Workplaces list for the third time, and our exceptional Glassdoor rating (4.7 out of 5!) reflects a culture that makes coming to work each day a joy. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

Join us!

The SRE Team manages world class Alation cloud infrastructure and enables our customers with connectivity with their cloud and on-prem environments.

We’re looking for a Senior SRE to solve configuration stability performance and network connectivity scenarios within our Cloud infrastructure and integrations with US government customer systems. You will lead a team of 4-6 SRE engineers in US time zones, and will have close interaction with the rest of the team in other timezones, along with sales, customer success, product, support, professional services, and development departments.

What you'll do:

• Keep your assigned Alation sites or service up and running or getting it back up and running quickly when failure occurs
• Work closely with internal partners and teams to ensure that we ship software that meets security, SLA, and performance requirements
• Maintain the Alation platform by diagnosing, predicting and correcting scaling problems
• Participate in on-call and identify issues and drive them to resolution and conduct blameless RCA
• Engage and Improve the SDLC of Services from Design to Operation
• Available during various hours of the day
• Coach and mentor junior level engineers and contractors
• Ensure Operational and ITIL best practices are documented and followed

You should have:

• Computer Science degree or equivalent and at least 5+ years of experience in Technical Operations production SaaS roles
• Strong working knowledge with Kubernetes & Docker
• Experience with any higher language like Python, Ruby, Go or Java
• Experience with a SaaS Product at Scale
• Strong understanding of DevOps/Agile Principles
• Good note-keeping (Confluence) and ticket management skills (Confluence, JIRA)
• Strong experience with Linux/Unix Systems and cloud providers like AWS/Azure/GCP
• Experience working with Infrastructure as Code (IaC) at scale using tools like Terraform, Chef, Ansible.
• Good understanding of networking and messaging between services
• Curiosity, growth mindset, and always willing to learn new technologies
• Good communication and strong interpersonal skills
• Experience with monitoring and alerting tools ( eg. Prometheus/ Grafana & Datadog)
• Experience with logging tools (eg. Datadog, ELK, Loki)
• Proven experience leading complex projects

Nice to have:

• Experience on SCM tools like (Git, Github)
• Experience with SQL and NoSQL databases
• Ability to work across multiple teams and good knowledge on AWS cloud services (e.g. EKS,RDS,IAM,Lambda etc.)

Base Salary Target: $187,130 - $242,870

The base salary range is specific to the United States. The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty and training. If the final candidate has a different level of experience, the base salary target range may be lower or higher than what is published.

#LI-RB2

More About Alation
Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, name, religion, color, national origin, gender identity and expression, sexual orientation, age, marital status, veteran status, or disability status.

Why Alation?

• Market-Leading Data Catalog Provider
• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment and development opportunities
• Competitive pay and health offerings including commuter benefits
• Flexible time off to relax and recharge and much, much more!