Professional Services Consultant

Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually.

Big Data isn’t a problem. It’s an opportunity.

At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, “Alation makes me look like a rockstar.”

We help companies like Pfizer, Salesforce, and General Mills empower their people with the best data every day. As a platform for innovation, Alation helps customers create game-changing solutions (like a program for early-stage disease detection with Pfizer) and connect people to great data in less time (like Salesforce, whose analysts can now find data 35% faster). And we’re just getting started.

With more than $340M in funding - valued at over $1.7 billion and 450+ customers with household names - Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to Inc. Magazine’s Best Workplaces list for the third time, and our exceptional Glassdoor rating (4.7 out of 5!) reflects a culture that makes coming to work each day a joy. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

Join us!

Alation’s Professional Services team implements the Alation platform for key customers -- delivering immediate value and broad adoption with an unparalleled customer experience. We’re looking for someone with strong consulting skills that is excited to work with Alation’s industry-leading technology to truly drive data culture at forward-thinking enterprises. The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.

A Professional Services Consultant possesses data management experience and an outstanding record of program delivery success. As the leading authority on Alation’s technology, they are primarily responsible for advising and influencing key client sponsors, planning, and leading multi-phase implementation programs to drive usage, adoption, and value.

This role is 100% remote.

What you'll be doing:

• Participate in account knowledge transfer sessions with Alation pre-sales.
• Lead pre-engagement meetings with customers.
• Lead the customer through on-premise and cloud-based product installation procedures.
• Lead the customer through single sign-on, authentication configuration to LDAP or ActiveConfigure out-of-box database, file system, and Business Intelligence tool connectors.
• Create custom database, file system, and BI tool connectors/feeds using scripts and the Alation REST API.
• Populate the loading of metadata from databases, file systems, and BI tools.
• Define and populate Classifications, Taxonomies, Glossaries, Articles, and Lineage.
• Deliver customer training.
• Create functional requirements and technical specifications for Solution Engineers.
• Define coding standards and practices to be used by Solution Engineers.
• Provide oversight of Solutions Engineers who are creating custom integrations for the ingestion of metadata.
• Provide project status reports and briefings.
• Participate in creating statements of work (SOW). Assist Customer Success Management as required.
• Provide input on new features to Product Management.
• Identifying opportunities for account expansion.
• Document lessons learned, tips/tricks, and contribute knowledge base articles.
• Participate in customer community forums.

You should have:

• Energized and excited about being in a high growth, startup environment
• Passionate about continuously innovating and improving.
• Comfortable working in a non-traditional office environment using virtual teaming and working remotely.
• Passionate about ensuring customers get maximum value out of their investment.
• Willing to travel up to 30%. (This may vary due to COVID-19)

Must haves:

• Located within Mountain, Central, or Pacific time zones.
• Minimum 3+ years of consulting experience.
• Data management experience with data quality, master data management, reference data, profiling, or data governance.
• Experience with multiple databases and excellent SQL skills.
• Experience with single sign-on, and authentication configuration with LDAP and Active Directory.
• Familiarity with REST APIs.
• Experience with Hadoop distributions (Cloudera, Hortonworks, MapR) and with AWS or Azure.
• Experience with Alation or other metadata tools.
• Experience with Business Intelligence tools.
• Experience delivering services as part of a software company.

Base Salary Target: $95,000 - $125,000

The base salary range is specific to the United States. The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty, and training. If the final candidate has a different level of experience, the base salary target range may be lower or higher than what is published.

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More About Alation
Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, name, religion, color, national origin, gender identity and expression, sexual orientation, age, marital status, veteran status, or disability status.

Why Alation?

• Market-Leading Data Catalog Provider
• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment and development opportunities
• Competitive pay and health offerings including commuter benefits
• Flexible time off to relax and recharge and much, much more!