Customer Success Specialist

Description

QGenda is a fast-growing Atlanta-based healthcare software company, with an amazing corporate culture, where we strive to be the best place to be a customer. Our software is used by thousands of hospital departments around the world to automatically generate the most optimized physician work schedules to accommodate complex business rules and accurately schedule the appropriate medical provider based on their skill level, specialty, availability, and preferences.

Hiring for our Atlanta, GA office, our Customer Success Specialist will be part of our larger Atlanta-based Customer Success team, and provide technical and consultative support to our customers. The perfect candidate will be detail-oriented, possess excellent listening skills, and enjoy actively engaging with our customers daily.

Requirements

Fluent in English, US Citizen, & Excellent communication skills
Detail oriented
Excellent oral & written communication skills
Professional attitude
Must be a “self-starter”
An upbeat & patient personality
Enjoys analytical problem solving and working with people
Associates Degree or equivalent industry experience Required
*Note: Computer programming skills are NOT required

PM21

Awards:

2021 - Top 100 Software Companies (The Software Report)
2021 - Best in KLAS
2021 - GA Fast 40
2020 - Deloitte Technology Fast 500
2020 - AJC Best Places to Work
2020 - Top 25 Software Sales Executives
2020 - Atlanta CFO of the Year
2019 - AJC Best Places to Work
2018 - EY Entrepreneur of the Year
2018 - Deloitte Technology Fast 500
2018 - Glassdoor Top 50 CEO
Compensation & Perks:

Competitive Salary
Bonus Eligible
401k Employer Match
Great Benefits & Culture:

Full Health and Dental (QGenda pays 100% of the individual premiums)
Employee-centric work culture
3 "Flex Hours" per week
Relaxed vacation policy
Company outings
Costco membership
Casual dress
Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.
Applicants must be currently authorized to work in the United States on a full-time basis.