Clinical Research Analyst/Trial Master Developer

Come join us and grow your career with CTG! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for a TrialMaster Developer. The work will be performed remotely after 1-2 weeks of onsite training in Memphis, TN.

Type: Long Term Contract

Job Title: TrialMaster Developer
Location: Remote after 1-2 weeks of onsite training in Memphis, TN.

The TrialMaster Developer is part of a managed service providing legacy application support to our premier client while they are transitioning their Electronic Health Records systems.

Job Responsibilities:

Provide application support services for Anju / Omnicomm TrialMaster and Vanderbilt’s REDCAP application
Review and resolve break/fix issues in accordance with client’s documented Service Level Agreements (SLAs)
Facilitate application updates and server upgrades as needed
Troubleshoot integration issues, resolving in a timely manner
Follow client’s documented Demand Management process to obtain approval for changes
Build changes in the test domain, work with user to complete testing, and move to production according to the client’s change control process.
Provide support for projects and other special application initiatives
Troubleshoot errors and provide timely and high quality customer service
Document issues and solutions
Work with client users and functional teams as needed
Escalate issues to the vendor as needed, and monitor vendor tickets for resolution
Utilize the ticket management system to track issue status and work efforts
Required Qualifications:

Minimum 1 years’ experience in build and support of the Clinical Research applications listed (TrialMaster and REDCAP).
Build experience is required.
SQL and JavaScript
Clinical Research background
Experience in migration of EHR systems