Technical Support Specialist
- Virginia Beach
- No experience required
- Full Time
Not Available
Lindsey Jonas
About the job
Your IT career starts here!
At InMotion Hosting, we’re here to give you more than just a job, we want you to start your career with us as a Technical Support Specialist! We’re invested in helping you grow, whether it’s through tuition and certification cost reimbursement, or our Walk-a-Day program where you can shadow a team member in another department you’re interested in.
As a Technical Support Specialist, your day will be spent working in the Linux terminal to help customers with their websites. You will be helping them with things like WordPress plugins, DNS records, cPanel accounts, and email configurations. First though, you’ll spend 5-6 weeks in paid training getting comfortable with our systems before joining your team on the floor.
Things to look forward to:
Profit-sharing twice a year based on performance and hire date
Medical, Dental, Vision, Disability, Life Insurance, and 401k plans
Summer and holiday company parties
Advancement opportunities after 90 days of employment
Professional development opportunities- financial support and time each week
Lunch provided weekly
Casual dress code
Collaborative and open environment
A free VPS hosting account
What we’re looking for:
Sincere desire to help customers
Hobby level or professional experience creating or hosting websites
Experience in a helpdesk or call center environment preferred
Familiarity with Linux
Working knowledge of cPanel and WordPress preferred
Troubleshooting skills and ability to explain technical concepts simply
Location:
Virginia Beach, VA
What our employees have to say:
“I have really enjoyed working with such a large group of fun, friendly people here at InMotion Hosting. Interacting with people from nearly every department to reach shared goals means that I am never bored and always learning something. The professional and technical growth I have achieved here so far cannot be understated and I look forward to things to come.” – Nick G.
“Every day working at InMotion, I learn something new. From the start it has helped me set myself up for lifelong success in my career choice.” Cody E.
See what it’s like working at InMotion and all the great perks that comes with it. You can also check out our products here.
Starting pay VA office: $16 an hour with the opportunity for monthly performance bonuses.
